Job Description

Location: Ho Chi Minh City, Vietnam,None,None

Trusting Social is an AI Fintech pioneer that's revolutionizing credit access in emerging markets. Our mission is "Advancing AI to Meet the Financial Needs of Everyday Consumers with Empathy." We've assessed over 1 billion consumers across four countries, and we're on a mission to provide 100 million credit lines using the power of AI and Big Data.

How You'll Make an Impact

The Data Science team builds the machine learning models and the autonomous AI agents that turn data into better lending decisions. As a Data Scientist on the AGI project, you design, build, and operate both machine learning models and autonomous agents, translate data into revenue-driving solutions, and help shape how Trusting Social acquires, understands, and serves customers. You work alongside engineers, product managers, and fellow scientists, and you help level up the team through your technical guidance.

You'll thrive here if you're driven by impact and take full ownership of the outcomes you deliver. You dig into a problem before jumping to a solution, weigh the downstream effect of your models, and aren't afraid to challenge the status quo when the evidence points to a better way. You treat AI as a force multiplier — pairing deep expertise with AI tools to research and ship faster than either could alone — while staying comfortable with ambiguity and continuously raising the bar on quality.

What You'll Do

Build and Operate Models and Agents

• Own the end-to-end design, development, deployment, and operation of machine learning models and autonomous AI agents.
• Ensure that models and agents meet quality standards in production by identifying drift and other issues before they affect business outcomes.

Turn Data into Revenue

• Analyze data to generate actionable business insights and build data-driven solutions that drive revenue growth.
• Develop a deep understanding of the market and experiment with emerging AI technologies to create innovative approaches to customer acquisition, customer monitoring, and customer retention.

Work Fluently with AI

• Use AI tools throughout your workflow—providing clear context, prompting effectively, critically reviewing outputs, and applying domain mastery through frequent feedback loops—to research, prototype, and ship high-quality solutions faster.

Elevate the Team

• Collaborate with team members, managers, and cross-functional stakeholders to resolve issues and deliver high-quality results within demanding timelines.
• Share knowledge, provide technical guidance, and mentor junior team members.

What We're Looking For

Experience & Background

• A Master’s degree or PhD in Computer Science, Statistics, Mathematics, or a related quantitative field.
• At least five years of professional experience applying machine learning to business problems.

How You Work

• Ownership & Bias for Action — Takes full ownership of models and solutions from end to end, acts proactively, and challenges the status quo when the evidence points to a better approach.
• Cross-Domain Competence — Connects knowledge across disciplines and uses AI tools across functions to broaden the impact of the work.
• Growth Mindset & Adaptability — Continuously develops new skills, stays current as the field evolves, and works effectively in fast-paced, ambiguous environments.
• Clear Communication — Communicates findings clearly to technical and non-technical audiences, with professional fluency in spoken and written English.

Skills & Competencies

• Domain Mastery — Brings deep expertise in machine learning and its business applications, documents their work, and shares knowledge so that teammates and AI tools can build on it.
• AI System Builder — Designs, prototypes, ships, and operates end-to-end AI and software solutions, including autonomous agents, with a strong understanding of large language models and their applications.
• AI Quality Ownership — Uses performance metrics and critical judgment to identify errors, drift, and deviations in AI systems before they affect the business.
• Strong business acumen and the ability to solve business problems using data-driven quantitative methods.
• Proficiency in Python and SQL, experience working with database management systems, and strong software design and development skills.
• Experience fine-tuning large language models is a plus.
• Experience with banking products, such as unsecured personal loans and credit cards, is a plus.

What We Offer

Join our vibrant team and enjoy:

• Opportunity to work and learn from one of the best and brightest technology teams in Vietnam
• Be part of a winning team with exponential growth regionally, experience recruiting world-class talents
• Competitive compensation package, including 13th-month salary and performance bonuses
• Comprehensive health care coverage for you and your dependents
• Generous leave policies, including annual leave, sick leave, and flexible work hours
• Convenient central district 1 office location, next to a future metro station
• Onsite lunch with multiple options, including vegetarian
• Grab for work allowance and fully equipped workstations
• Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
• Unlimited free coffee, tea, snacks, and fruit to keep you energized
• An opportunity to make a social impact by helping to democratize credit access in emerging markets

At Trusting Social, we live by ownership, integrity, and agility in execution. We believe in doing what's right, what's best, and what's innovative. If you're smart, driven, and want to make a difference in the world with the most advanced and fascinating technology, come join our team. We offer the runway to truly make an impact.

Learn more about us: https://trustingsocial.com | https://www.youtube.com/watch-v=inAEDGvOcL8&t=29s

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