Job Description

Unlock Insight, Drive Innovation and Shape the Future of Pet Care!

Join us at Pets at Home, on our mission to create a better world for pets and the people who love them. We’re looking for a curious, commercially minded Data Scientist to help shape the future of pet care through advanced analytics, predictive modelling, optimisation and marketing personalisation.

About the Role

As part of our Data Science & Insights team, you’ll work across the entire Pets at Home Group – using data to spark debate, influence decisions and drive meaningful change for millions of customers.

The role offers hybrid working from our Support Office in Handforth, Cheshire.

Key responsibilities will include:

• Turning complex data from a wide range of sources into thought‑provoking insights that guide strategic conversations at all levels
• Building evidence‑based stories and presenting them in compelling, action‑driving ways
• Acting as a domain expert within Advanced Analytics, spotting commercially valuable opportunities for our brands and customers
• Developing and deploying data science products that enhance understanding, improve operations and support smarter decision‑making
• Leading by example: sharing expertise, championing best practices and helping upskill colleagues across Data Science and the wider business

What you’ll bring

Essential

• Proven experience applying Data Science techniques to deliver real commercial impact, ideally in a consumer‑focused environment
• Strong SQL skills and experience working with large‑scale data warehouses
• Hands‑on experience with R and/or Python
• Solid understanding of core methods: classification, regression, forecasting, clustering, nearest neighbour, neural networks, embeddings, dimensionality reduction and anomaly detection
• Strong statistical knowledge and the ability to translate complex findings for non‑technical audiences
• Experience delivering end‑to‑end data science projects, from scoping and data gathering through to deployment and measurable success

Desirable

• Exposure to GIS and geospatial analytics
• Experience with marketing attribution modelling
• Experience working on large‑scale recommendation or personalisation engines

If you're excited about using data to shape the future of pet care and want to work in a team that values curiosity, collaboration and innovation, we’d love to hear from you. Apply now!

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

#LI-DNI