IEHP

Data Retrieval Specialist (Short-Term Assignment)

IEHP  •  Onsite  •  4 hours ago
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Job Description

This is a short-term assignment.

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Under the direction of the Manager, Data Quality, the Data Retrieval Specialist is responsible for providing technical, administrative, and clerical support for the year-round efforts to collect medical records for key quality projects (i.e., HEDIS, Risk Adjustment, DHCS special projects, ad hoc activities). Responsible for supporting departmental activities including collaboration with IEHP Providers for collection of medical records, data management, research, data entry, quality control, report generation and analysis, and adherence to established departmental workflows. The Data Retrieval Specialist exercises independent judgment to ensure appropriate escalation protocols when trends or deficiencies are identified.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Additional Benefits

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

  • Competitive salary
  • State of the art fitness center on-site
  • Medical Insurance with Dental and Vision
  • Life, short-term, and long-term disability options
  • Career advancement opportunities and professional development
  • Wellness programs that promote a healthy work-life balance
  • Flexible Spending Account – Health Care/Childcare
  • CalPERS retirement
  • 457(b) option with a contribution match
  • Paid life insurance for employees
  • Pet care insurance

Key Responsibilities

  • Manage the scheduling, retrieval, tracking, monitoring and quality assurance of data collection requirements from physicians for audits and internal processes supporting all HEDIS, Risk Adjustment and Quality activities.
  • Technical aptitude to navigate various Electronic Medical Records (EMR) systems in order to skillfully extract needed data per specified project needs.
  • Establish relationships with IEHP Providers and staff to foster ongoing collaboration for data collection efforts.
  • Serve as Team Lead to support all aspects of HEDIS Chart Collection, including planning, preparation, hands-on training, and ongoing project support for the HEDIS Task Force, HEDIS equipment testing, Provider outreach, collection of assigned charts, quality assurance and follow-up chart pursuit efforts.
  • Perform research, data entry and quality control on key data sources following prescribed guidelines/protocols in support of IEHP’s regulatory reporting requirements including: HEDIS, Risk Adjustment and Quality activities.
  • Perform a broad range of administrative duties using initiative and judgment in handling confidential and time sensitive information.
  • Provide backup support for Quality Systems Coordinators, assisting with IEHP’s supplement data efforts including data collection, data entry, research, quality assurance and reporting.

    • Qualifications

    Education & Requirements

    • Three or more (3+) years of administrative experience in an office environment, including use of Microsoft Office Suite
    • One (1) year of experience in healthcare data collection from various Electronic Medical Record systems
    • Demonstrate superior interpersonal and administrative skills commensurate with years of experience
    • Experience as an EMR technician preferred
    • High school diploma or GED required
    • Associate's degree from an accredited institution preferred
    • Health Information Management (HIM) certification, preferred

    Key Qualifications

    • Must have a valid California Driver’s license and valid automobile insurance
    • Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points
    • Understanding of and sensitivity to multi-cultural community
    • Organizational skills
    • Strong written and verbal communication skills. Interpersonal skills
    • Proficient in Microsoft Word and Excel, experienced in data entry, and strong attention to detail are essential
    • Ability to manage multiple tasks to coordinate, prepare and monitor projects and reports
    • Ability to prioritize work to ensure adherence to project deadlines
    • Excellent customer service and telephone courtesy
    • Positive attitude
    • Ability to work in a team setting
    • The employee must occasionally lift or move up to 25 pounds
    • Frequent travel to Provider offices for data retrieval within San Bernardino and Riverside Counties

    Start your journey towards a thriving future with IEHP and apply TODAY!

    Work Model Location

    Telecommute

    Frequent travel to Provider offices for data retrieval within San Bernardino and Riverside Counties

    Pay Range

    USD $25.90 - USD $33.02 /Hr.

    IEHP

    About IEHP

    With a mission to heal and inspire the human spirit, Inland Empire Health Plan (IEHP) is one of the top 10 largest Medicaid health plans, the largest not-for-profit Medicare-Medicaid public health plan in the country, and for the fourth year in a row, certified as A Great Place To Work®. Founded in 1996, IEHP supports more than 1.5 million Riverside and San Bernardino County residents enrolled in Medicaid or IEHP DualChoice (those with both Medi-Cal and Medicare). As of 2024, IEHP also offers Covered California plans, further ensuring health care access for even more IE residents. Today, IEHP has a robust network of quality doctors throughout our two counties and nearly 4,000 team members who are fully committed to the vision: We will not rest until our communities enjoy optimal care and vibrant health. To learn more, go to iehp.org.

    Comprehensive Benefits

    Competitive salary and a benefits package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and retirement plan.

    Mission: To heal and inspire the human spirit.

    Vision: We will not rest until our communities enjoy optimal care and vibrant health.

    Values: We do the right thing by: Placing our Members at the center of our universe; unleashing our creativity and courage to improve health and well-being; bringing focus and accountability to our work; and never wavering in our commitment to our Members, Providers, Partners, and each other.

    Winning Team Culture

    Certified as A Great Place To Work® four years in a row.

    Industry
    Healthcare & Social Services
    Company Size
    1,001-5,000 employees
    Headquarters
    Rancho Cucamonga, CA
    Year Founded
    1995
    Website
    iehp.org
    Social Media