Job Description

Job Location: Phoenix, AZ 85008
Position Type: Part TimeEducation
Level: None
Salary Range: $21.00 - $21.00 Hourly

Job Shift: Day
Job Category: Shelter ServicesStatus: Part-Time, Non-Exempt | Payrate: $21.00 / Hour | Schedule: Monday 8 am - 12 pm; Tuesday - Friday 2 pm - 6 pm
Reports to: Program Manager
Department: Emergency Services
Region: Maricopa County
Job

Summary: The Data & Reservation Specialist is the point person for all data entry into the Homeless Management Information System (HMIS) for a designated Mercy House program.  This position is responsible for data collection and data entry into HMIS, generates reports from HMIS and other platforms.  The Data & Reservation Specialist works collaboratively with Mercy House staff in recording services provided, clients served, and program outcomes.

Essential Duties and Responsibilities:
Program Data Entry and Reporting
- Reviews HMIS intake forms to ensure accuracy of data collected
- Enters intake/enrollment data into HMIS daily
- Scans and uploads vital guests’ documents to HMIS daily
- Ensures HMIS data quality management
- This role is the lead point of contact for Senior Bridge HMIS quality assurance and meets regularly with Data Manager
- Responsible for entering all Bed Nights, Case Notes and Services provided into HMIS and any other databases
- Follows up with staff as needed to ensure needed documents and updated forms are kept to agency standard
- Meets data entry deadlines
- Responsible for data reporting including Key Performance Indicators
Miscellaneous
- Attend program specific staff meetings and staff meetings
- Attend Maricopa CoC meetings as needed
- Attend HMIS and program data specific training
- Perform ad hoc projects as appointed by Supervisor

QualificationsEducation and Experience
- Strong analytical skills and data experience
- Strong computer, typing, and data processing skills
- Proficiency in Microsoft Word, Excel, Outlook, and Internet-based browsers
- Possess a high level of understanding for individuals served with urgent multiple case management and health needs
General
- Ability to work effectively with a diverse population
- Plan, organize and prioritize duties
- Clearly communicate information and instructions verbally and in written form
- Strong verbal communication and interpersonal skills
- Ability to multi-task in a fast-paced environment
- Attention to detail
- Fluency in Spanish is of significant value
Physical Requirements
- Ability to lift, bend, push, and pull up to 25 pounds
- Prolonged periods sitting at a desk and working on a computer