
At Zalando, we want to help millions of customers find the perfect fit the first time around. As our Fitting Operations Assistant, you will be the backbone of our active fitting lab, keeping our operations seamless, our models comfortable, and our innovation engine running.
If you thrive in a highly dynamic, physical, and operational environment, we want you on our team.
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.
We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.
We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.
Discover more about our commitment to creating a diverse and inclusive workplace:https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
Model Support: Take care of our fitting models directly, ensuring they are supported and ready to do their best work.
Station Management: Keep our fitting stations fully operational and running smoothly so the team can work without interruptions. This includes the end-to-end flow: ordering, unboxing, and returning garments.
Process Assistance: Roll up your sleeves and actively help during the live fitting and measurement processes.
Maintain Standards: Ensure high-quality standards are consistently met across all operational tasks.
The Fundamentals: Solid foundational knowledge of garment production and fitting
Hands-on Mentality Highly organized, stress-resistant, and motivated to balance physical, operational work alongside our highly innovative digital solutions.
Team Player Spirit:You love working collaboratively in a fast-paced environment where communication is key.
Fashion Interest: An interest in fashion and garments is a great win, but definitely not a must—we value your drive and operational grit above all.
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
2 paid volunteering days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review

Welcome to Zalando. Here’s some key info about us:
Our position and vision:
- We’re Europe’s leading online platform for fashion and lifestyle.
- Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty.
- We're building the ecosystem for fashion and lifestyle ecommerce.
Our offering:
- Our assortment of international brands ranges from world-famous names to local labels
- Our platform is a one-stop fashion destination for inspiration, innovation, and interaction
- As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand.
- Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs.
Our beliefs:
- Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I
- We promote an inclusive corporate culture that welcomes different perspectives and brings together people from diverse backgrounds. We want to ensure a non-discriminatory and supportive working environment for each of our employees to thrive. It’s a journey that all teams are on together, centered around the values we uphold.
- We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.