Job Description

The Data Quality Analyst supports the Online Research Department by analyzing and verifying market research data to ensure accurate, high-quality project deliveries. This role primarily uses SPSS to read, write, and modify SPSS syntax, verifying that data files (.sav) conform to client specifications. The Data Quality Analyst must also communicate any issues or discrepancies promptly and clearly to Project Managers or other relevant staff.

Essential Job Functions and Responsibilities (What is done and why in order of importance)

• Use SPSS syntax to review and verify .sav files, ensuring the layout, logic, and data align with the specifications provided by the clients documentation.
• Perform basic data processing tasks (e.g., appending, transforming, merging) in SPSS to ensure clean data for overall analysis.
• Document and communicate any issues or discrepancies in a clear, concise mannervia email, Slack, or other established channelsto Project Managers, Department Managers, or VPs.
• Participate in weekly Teams audio calls and provide updates on workload, progress, and any barriers to timely completion.
• Respond to assignments from QA Lead, Department Manager, or VP, providing feedback to ensure prompt resolution of tasks and adherence to project timelines.
• Collaborate with team leads and department managers to establish realistic client deadlines and immediately escalate any issues that threaten agreed-upon delivery dates.
• Fulfill any other tasks and projects as assigned by executive management.

Other Job Functions and Responsibilities

Commitment: Knowledgeable about market research, dedicated to the goals of the company while promoting a positive culture to ensure good relationships, overall satisfaction and profitability.

Communications: Must speak clearly and fluently to communicate on a wide range of topics. Above average reading comprehension, and grammatically correct written communication skills. Must have the ability to understand and respond intelligently to business correspondence. Interpersonal skills as needed to persuade, manage conflict, debate and negotiate. Response to pressure should be calm and reasonable.

Judgment: Comprehension of job requirements and procedures. Can initiate and perform work assignments under minimal supervision that may be broad, varied, and complex in nature. Employee must have the ability to use educated and intuitive judgment to make decisions.

Analysis: Mathematical aptitude; use of numeric calculations for accuracy of reports and tasks.

Organization: Organizational and time management skills sufficient to plan and accomplish assigned goals.

Logic: Deductive reasoning ability to enable the appropriate application of general concepts to specific situations. Able to translate theory into business practices. Employee must apply experience, skills and information to identify problems and plan strategic resolutions.

Work Ethics: Must be willing to work hard, be dependable and responsible, possess a positive attitude and maintain a sense of honesty and integrity.

Core Values: We are committed to our Core Values; Passionate and Driven * Delivering Excellence * Embracing and Driving Change * Career Growth and Development * Keeping it fun.

Education, Experience & Skills

Education

Minimum requirement is a Bachelors Degree or related job experience.

Specific Job Experience:

• Computer-savvy with some programming experience
• Strong understanding of data processing and statistical methodology
• Proficiency in SPSS
• Proficient in Microsoft Outlook, Excel, and Word
• Open to learning new processes and taking on new challenges
• Quick learner with keen attention to detail
• Demonstrated independent thinking skills