At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Digital Product Managers at U. S. Bank are customer obsessed in defining and delivering the strategy and vision required for digital experiences to stay ahead of constantly evolving economic, competitive, technological, and customer needs. As a Digital Product Manager, you will:
-Ensures a data-driven approach to prioritize “building the right thing” that maximizes results for both end users and internal business partners.
-Relentlessly focused on ongoing measurement and optimization of digital experiences that support seamless self-service and human-assisted customer interactions.
-Advocates for reusability of capabilities to drive cost-effective scale and speed to market.
-Leverage market and competitive insights, customer needs, and internal business priorities to establish a digital product vision.
-Vision includes definition of best-in-class, future-state user experience journey and role of experience in delivering competitive differentiation.
-Align digital product vision across other enabling functions to establish an integrated delivery roadmap.
-Regularly re-evaluates priorities during planning to optimize capacity against user and business value creation.
-Leverages OKRs (Objectives and Key Results) to drive roadmap priorities.
-Integrate digital products, platforms and capabilities to drive business value through an enhanced user experience.
-Advocates for the reusability and modernization of digital platforms and capabilities across the enterprise to improve speed to market, operational efficiency, risk / compliance adherence.
-Drives digital product development by actively managing the roadmap through the agile delivery lifecycle.
-Leverages Discovery to evaluate the best, most valuable ideas with customer centricity skillset.
-Enable the cross-channel strategy (e.g., web, mobile, voice, in person etc.) by delivering integrated digital solutions that drive adoption, engagement and growth across both digital and human customer interactions.
-Identifies initial and ongoing digital product-market fit through partnering with cross-functional teams to deliver best-in-class research deliverables such as research briefs, personas, story maps, prototyping, product chartering, and mapping experiences.
-Develops north star metric (NSM) to connect business outcomes to customer value and unify the team and stakeholders against a singular goal.
-Continuously measures actual results against target NSM to manage performance and drive progress against product vision and strategy.
-Leverage NSM and leading indicators to optimize execution and ensure teams remain focused on highest value work.
Basic Qualifications
-Digital Product Management experience
Preferred Skills/Experience
-Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
-Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value
- Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point
- Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products
-Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations
-Preferred skills: product PnL, product strategy, vision and planning, digital products and platforms, product discovery, product build and development, agile ways of working, channel alignment and management, adoption, customer experience research, insight and execution, go to market and sales channels, performance measurement and optimization, marketing and analytics
About the team/role:
Corporate Digital is responsible for shaping and executing a unified digital strategy for U.S. Bank’s Corporate and Commercial clients. The team defines the vision and roadmap for digital transformation across the segment, aligning key initiatives across lines of business to deliver innovative, client-centric solutions that deepen relationships and drive new client growth.
This Data Product Manager role, reporting to the Senior Data Product Manager, blends data engineering, analytics, and product strategy. The position focuses on turning product usage data into actionable insights, building scalable data and reporting solutions, and enabling data-driven decision-making across teams.
The role includes managing data initiatives end-to-end, developing dashboards and measurement frameworks, ensuring data quality, and influencing product strategy and roadmaps. The ideal candidate brings 5–8+ years of experience across analytics, data engineering, and project management, with strong SQL and PowerBI skills, and the ability to partner effectively with stakeholders to drive impactful outcomes.
Allocation of Role Responsibilities
Data Foundation Development (30%)
Build and maintain the underlying data foundation and pipelines required to evaluate all new features developed within Corporate Digital. This includes identifying data fields required, designing scalable data pipelines, and implementing data quality checks to ensure consistent reporting and performance measurement.
New Data Source Integration (20%)
Develop and implement new data sources – especially for Client Lifecycle Management and other key features areas – by collaborating with development teams to identify instrumentation needs, define data capture logic, and ensure integration with data platforms.
Cross Functional Data Product Development (20%)
Collaborate with EAA, Product, and Development teams to build reusable data assets and reporting products. Activities include gathering and refining requirements, leading data discovery and validation efforts, performing QA, and managing UAT and production deployment.
Executive Reporting and Presentation Development (10%)
Build automated reporting dashboards and data visualizations to support Business Reviews and Go-to-Market meetings. Ensure output is aligned with business priorities and easily consumable by executive stakeholders.
Value Quantification and Roadmap Support (10%)
Develop models and metrics to quantify business impact of digital features. Provide data-driven input to the product roadmap and assist in preparing value cases for leadership review and roadmap prioritization.
Target Setting and Metric Definition (10%)
Partner with Product Leadership team to define L2 and L3 metrics, support goal-setting processes, and enable tracking against strategic objectives.
**The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.**
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
At U.S. Bank, we help millions of clients achieve their goals with a balance of best-in-class technology and human expertise tailored to individual needs. As the fifth-largest commercial bank in the United States, we’ve built a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management and consumer banking. We’ve been named one of the World’s Most Ethical Companies® by the Ethisphere Institute and the most admired superregional bank by Fortune.
In addition to thousands of branches serving consumers, U.S. Bank offers a complete suite of products, services and strategic partnerships for business. Within our Wealth, Corporate, Commercial and Institutional Banking division, we serve more than half a million clients across the country and around the world, ranging from wealthy individuals and families to the largest corporations, including 90% of Fortune 1000 companies.
We’re also consistently recognized as a great place to work. We’re shaping our company culture with intention, focused on creating a workplace where it’s safe to speak up, share ideas and try new things. We’re proud to be recognized as a “Best for Vets” employer by the Military Times and included on Fair360’s (formerly DiversityInc.) list of Top 50 Companies for Diversity.
U.S. Bank, NA. Member FDIC. Equal Housing Lender.
