Job Description

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.

We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

At VEG, we find a way to say YES — to better data, smarter decisions, and care that is always improving. As a Data Platform Product Manager, you'll sit at the center of one of the most important capabilities we're building: the data and analytics infrastructure that helps every corner of VEG make better decisions, faster. This is not a passive coordination role — it's for someone who is innately curious and prides themselves on being strong both technically and strategically. You'll own the vision and roadmap for your data domain, deciding what gets built and why, then work closely with our Data Engineering team to make it happen. You'll translate messy, ambiguous business problems into clear, buildable data products, hold the standard for data quality and documentation, and be the person our business and analytics teams rely on to understand what the data means and how to use it well. You'll be part of a small, high-ownership team with the ear of senior leadership — if you want your fingerprints on decisions that matter and the chance to grow somewhere that invests in its people, this is the role.

WHAT YOU’LL DO

• Own the data product roadmap. Maintain and prioritize the data engineering backlog for your domain — balancing business impact, technical feasibility, and strategy — and partner with Data Engineering to sequence work, allocate resources, and surface tradeoffs to senior leadership and your core users.
• Bridge business needs and technical execution. Serve as the conduit between the teams who need data and the engineers who build it, converting ambiguous requests into clear, scoped specs through use-case discovery: the decision being made, the metric or tool needed, the audience, and what success looks like before any build begins.
• Partner with source system owners. Engage owners across HRIS, scheduling, and clinical systems as a thought partner on the configuration and schema decisions that affect downstream data quality and usability.
• Own data quality and reliability. Design and run QA to validate new and updated data assets — pressure-testing logic, finding edge cases, confirming behavior across joins and transformations — maintain validation queries and dashboards, and communicate clearly during outages: what's down, why, and when it will be resolved.
• Own documentation and knowledge management. Make sure every asset your team builds has clear, accurate documentation — metric definitions, business rules, known limitations, intended use — so data becomes genuinely self-service and questions-per-asset drop over time.
• Enable better data use across VEG. Support analytics and business teams in using your domain's data correctly, spot the patterns in where they struggle, and turn those insights into better assets, documentation, and onboarding.

WHAT YOU NEED

• Strong SQL and genuine comfort in databases and data warehouses (e.g., Snowflake) — you write novel queries, validate joins, investigate anomalies, and spot logic errors independently
• Experience with data pipelines, dimensional data models, or semantic layers — you understand what makes raw source data analysis-ready and where it breaks
• Proven ability to find the job to be done inside a business problem and translate it into structured data requirements, while managing a roadmap or backlog in a fast-moving environment
• Clear, confident communicator — able to explain complex data concepts to non-technical stakeholders and push back on unclear or under-scoped requests with credibility
• Early-adopter mindset and excitement for using rapidly evolving AI tools to expand your own and your team's effectiveness
• BA/BS or equivalent experience; background in analytics, data engineering, business intelligence, or a related field

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive Compensation Including ($140,000 - $160,000) + bonus + benefits
• Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling
• Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families
• Unlimited PTO to use for vacation or sick days—however you need it!
• Generous employee referral program, so our awesome people can bring in more awesome people.
• And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you’re hungry and free lunches twice a week!!
• Company laptop and a monthly cell phone reimbursement

BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ

Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.