Job Description

Data & Operations Support Administrator

Location: Near Brighton (hybrid working available)

Salary: £27,000-£35,000

We are seeking an organised and proactive Data & Operations Support Administrator to provide first-class administrative and data management support to a busy financial services team near Brighton. The role acts as a key point of contact for the team and ensures smooth operation of administrative, reporting, and compliance processes.

Key Attributes

The ideal candidate will demonstrate:

• Integrity, reliability, and professionalism
• Strong organisational and time-management skills
• Ability to multi-task and work proactively in a fast-paced environment
• Excellent communication and interpersonal skills
• Attention to detail and high standards in administrative and data management work
• Team-focused approach and willingness to assist colleagues
• Awareness of regulatory requirements and compliance best practices

Responsibilities

Duties will include, but are not limited to:

• Managing diaries and scheduling internal and client meetings, including training sessions and annual review meetings
• Preparing and delivering accurate management information and data reports within agreed deadlines
• Answering and directing incoming calls according to internal communication policies
• Performing general reception and administrative duties, including welcoming clients and tracking corporate card expenditure
• Maintaining reporting and support diaries to agreed standards, keeping management informed of progress and issues
• Supporting the team with administrative tasks and actioning items in shared support inboxes
• Maintaining accurate records, such as monthly new business registers
• Supporting marketing activities, including financial promotions, social media, website updates, and client reviews
• Processing monthly invoicing accurately
• Conducting regular data cleansing to ensure back-office systems are up to date
• Maintaining service issues and breaches registers, escalating to compliance where necessary
• Assisting with additional projects and operational tasks as directed
• Training colleagues as required
• Completing ongoing professional development (non-advisory) in line with internal policies