Job Description

Join a dynamic and growing team in a fast‑paced environment. As a Data Operations Analyst within the Client Reporting and Reference Data organization, you will help deliver accurate, timely client reporting and data maintenance for Private Banking, Chase Wealth Management, and JPMorgan Securities LLC accounts. You will partner closely with Client Onboarding, Investors, Bankers, Middle Office, Client Service, and Fiduciary teams to resolve client requests, inquiries, and issues while advancing process excellence and automation.

You will utilize your technical skills to support the design, develop, and execute strategic objectives with compliance and conformance to all controls, policies, and procedures at the forefront.

Job Responsibilities:

• Execute daily operational procedures accurately and on time across client reporting and reference data workflows
• Allocate, prioritize, and monitor work to meet SLAs and stringent deadlines
• Adhere to risk and control standards, document procedures, and evidence compliance
• Identify, evaluate, and deliver process improvements that reduce risk and increase efficiency
• Build and maintain automation using intelligent automation tools, in partnership with technology as needed
• Organize, analyze, and visualize data to inform business decisions and improve client outcomes
• Contribute to projects and initiatives; share best practices and learnings with the broader team
• Required qualifications, capabilities, and skills

Required qualifications, skills, and capabilities:

• 2+ years of relevant experience in data operations, client reporting, or related functions
• Excellent verbal and written communication skills; effective cross‑functional collaborator
• Strong analytical and problem‑solving skills with attention to detail and data quality
• Highly motivated self‑starter who works well independently and within a team
• Adaptable, organized, and able to manage multiple priorities under tight deadlines
• Commitment to innovation and continuous improvement within a control‑focused environment
• Preferred qualifications, capabilities, and skills

Preferred qualifications, skills, and capabilities:

• Bachelor’s degree or equivalent experience
• Experience with at least one data technology (e.g., SQL, Python, Alteryx) and understanding of relational databases
• Ability to think creatively, recommend solutions, and implement process/automation improvements
• Strong organizational skills to manage multiple tasks simultaneously
• Intermediate proficiency with Microsoft Office (Excel, PowerPoint, Word); data visualization experience (e.g., Tableau, Power BI) is a plus