Job Description

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 200+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard and let’s create some unforgettable experiences together at ROLLER!

About the Role

As a Data Migration Specialist within our onboarding team, you'll lead critical data migration projects for new customers—across systems ranging from CRMs to POS and ticketing platforms. You will ensure data accuracy, completeness, and operational efficiency, playing a pivotal role in helping our customers hit the ground running with clean, reliable data.

Key Responsibilities

• Lead and execute data migration projects, overseeing end-to-end processes and ensuring accuracy, completeness, and speed.
• Work extensively with customer data, performing formatting, cleansing, validation, and mapping across diverse systems.
• Leverage advanced MS Excel skills, including pivot tables, lookups, Power Query, and macros, to prepare high-quality imports.
• Collaborate cross-functionally with Implementation Consultants, Product Specialists, and Engineering to guarantee successful data loading and thorough validation.
• Troubleshoot data inconsistencies and design scalable workflows for more efficient future migrations.
• Document and standardize data handling processes, creating templates and tools to enhance import accuracy and repeatability.

About You

• You have 3+ years of experience in data migration, data analysis, or implementation support.
• You're highly proficient in Microsoft Excel, and comfortable using formulas, macros, Power Query, and other advanced techniques.
• You’ve managed large datasets and executed complex data imports across different platforms.
• You possess a strong understanding of data structures, normalization, and data integrity.
• You have exceptional attention to detail, organization skills, and a passion for data cleanliness.
• You are comfortable interfacing with clients, confidently communicating data formatting requirements.
• Familiarity with cloud-based platforms (CRMs, POS, ticketing) is a plus.
• Bonus: experience with Power BI, SQL, or data visualization tools.

Location: The position will be a remote position and working hours will be from 12-3am GMT+1 and from 9-12pm GMT+1

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.

What You Can Expect

1. Initial call with our Talent Acquisition Manager You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations, and you can check off any initial questions you might have.
2. Technical Assessment You will receive two take-home technical assessments to evaluate your skills in API usage, data import, and data manipulation.
3. Loop InterviewsThis is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer If all lights are green and the fit feels right, we’ll conduct reference checks and you’ll receive an offer to join!
   
   

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment.