Tuesday 22 September 2026
£67,023 - £74,470
We support flexible working – click here for more information on flexible working options
Flexibility in when hours are worked, Hybrid Working, Job Share, Reduced Hours
SALARY: £67,000 - £74,400
LOCATIONS: Belfast, Birmingham, Bristol, Chester, Edinburgh, Glasgow, Hove, Leeds, Manchester, Halifax or Newport
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
Love solving problems and making a real difference? Join a team that uses data to uncover what went wrong, understand the root cause, and deliver better outcomes for our customers.
The team plays a vital role in sourcing, analysing and developing data using SQL/SAS to accurately and efficiently identify customers affected by problems and calculating any refunds required in line with procedures and controls. We’re always learning and sharing our knowledge through each project and look for ways to standardise re-usable activities.
We aim to make processes straight forward and are empowered to challenge thinking and behaviours to enable the business to adapt and evolve, addressing real customer problems when it matters.
While this is a Data Manager role, it's focused on leading complex rectification projects and driving outcomes rather than people management. You'll work across teams to shape solutions, influence decisions and deliver customer impact,
Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.
And any experience of these would be really useful:
If you're really curious about this role, don't wait too long to apply! If we get a lot of interest, we may close the advert early, and we wouldn't want you to miss out.
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
Ready to start growing with purpose? Apply today.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.
We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs.
The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.
