Job Description

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

Data Governance Specialist (m/f/d)

Position: The purpose of this role is to ensure the operational quality, consistency, and compliance of consumer data across the CRM ecosystem by actively analyzing data, identifying issues, and initiating corrective and improvement actions.

Responsibilities:

• Perform operational data quality checks using SQL and identify errors such as missing data, duplicates, and inconsistencies
• Analyze CRM and CDP data to detect inconsistencies, segmentation issues, consent-related problems, and anomalies impacting CRM performance
• Validate data flows across systems including source systems, CDP, CRM, and marketing tools, identifying points of data loss or distortion
• Ensure correctness of personal data and marketing consents in line with GDPR and support issue resolution with Legal and IT teams
• Initiate and define data validation processes such as checks, alerts, and dashboards in cooperation with IT
• Create and optimize processes for data quality improvement and crisis management related to personal data
• Collaborate closely with CRM, IT, Legal, Digital teams and external partners to resolve data-related issues and ensure consistency

Requirements:

• University degree in IT, data analytics, economics, mathematics, or a related field
• 2–3 years of experience in data analysis, CRM/CDP, data quality, or data governance
• Experience working with consumer data (retail, FMCG, or e-commerce preferred)
• Experience with CRM/CDP systems, data integrations, and related tools (e.g. Adobe Campaign, OneTrust)
• Strong SQL skills and experience working with large datasets
• Good understanding of data quality, data governance, GDPR, and data flows
• Strong analytical mindset, problem-solving skills, and attention to detail
• Very good English and Polish

What to expect?

• Wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

JTI GBS Poland Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request.

If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.