Job Description

The Data Entry/Mail Supervisor performs various procedures associated with the posting of special billing charges, payment and adjustment posting, researching of all EOB's to ensure accurate posting; posting of electronic remittance advices, daily reconciliation of direct deposits from the insurance carrier, and daily balancing of the eClinical Works database.

Responsibilities:

• Familiar with mail processing procedures and able to keep accurate record of transactions regarding deposit amounts and make out daily deposit slips for monies received.
• Able to research and correct posting errors received from the Reimbursement Department, claim task queues, Patient Billing Services, Insurance Representatives, etc.. and then use these situations as training tools to improve staff accuracy or to initiate policy changes to correct issues.
• Scheduling and maintenance of End of Day and End of Month reporting.
• Maintenance of paper document storage, ensuring that all documents are scanned and filed into appropriate section of eClinical Works.
• Demonstrate complete knowledge of both manual and electronic payment application workflows within eClinical.
• Demonstrate ability to reconcile Electronic Funds Transaction (EFT) report with the electronic remittance advises and explanation of benefits for posting into the database.
• Demonstrate complete knowledge in researching, preparing manual posting batches of EOB's and upload to Orbograph for ERA generation.
• Demonstrate ability to post all EOB's from insurance companies and ability to process patient payment files through the Lockbox function of eClincal Works.
• Perform any other related duties as required or assigned

Qualifications:

• High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc.
• 2 years related experience and/or training
• 12 to 18 months related management experience.

About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

What We OfferAt MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings:

Comprehensive Benefits –

-Medical Insurance

-Vision Insurance

-Dental Insurance

-HSA or FSA options with medical insurance

-Voluntary Aflac Accident and Critical Illness

-Employer paid life, long-term & short-term disability benefits

-401(K) match and profit sharing

-Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment

-Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!

- One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.