Job Description

Position: Data Entry Specialist

Number of hours: 10 hours/week
Schedule: New Zealand Time (NZT)

Tasks required:

Product & SKU Data Entry

• Enter new products and manufacturer SKUs accurately into the Scannable platform.

• Validate products using manufacturer part numbers (SKUs) before upload.

• Perform bulk uploads for complete brand SKU ranges when required.

• Follow standardized formatting, naming conventions, and categorization guidelines.

• Ensure accuracy and consistency across all entries.
  

Customer Product Request Processing

• Review and prioritize customer-submitted product requests.

• Process requests within agreed turnaround times (SLA).

• Escalate incomplete or unclear data to the appropriate team.

• Maintain clear status tracking of requests.
  

Product Data Verification & Enrichment

• Verify product details using manufacturer websites and official sources.

• Ensure listings include complete specifications, descriptions, and attributes.

• Maintain consistency and completeness across database records.
  

Data Quality Control

• Perform routine quality checks for accuracy and consistency.

• Identify and correct errors, duplicates, and inconsistencies.

• Maintain data accuracy standards aligned with KPIs (target: 98–100%).
  

Collaboration & Support

• Coordinate with Product and Engineering teams when automation tools are introduced.

• Validate automated uploads for accuracy.

• Follow SOPs and suggest process improvements.

• Provide weekly productivity updates.
  

Tools & Systems

• Scannable Platform Database

• Google Workspace (Sheets, Docs, Drive, Gmail)

• Project management tools (ClickUp, Asana, Jira, or similar)

• Communication tools (Slack, Teams, etc.)

• Manufacturer websites & product catalogs

• Internal SOPs and automation tools
  

Deliverables & Performance Metrics

• Accurate and timely entry of assigned SKUs and product listings

• Customer product requests processed within SLA

• Completion of bulk brand uploads as assigned

• Weekly productivity report including:
  
  

  • Number of SKUs uploaded

  • Requests completed

  • Error rate (if tracked)
    
    

• Maintain 98–100% data accuracy

• Updated and consistent database records
  

Requirements

• Strong attention to detail and high accuracy level

• Ability to handle repetitive, high-volume tasks efficiently

• Experience in ecommerce product data entry (preferred)

• Must have a MacBook (required for system compatibility)

• Proficiency in Google Sheets or Excel

• Strong research and verification skills

• Excellent organization and time management

• Clear written communication skills