Job Description

SOFTWARE KNOWLEDGE + FAST TYPING + GREAT COMMUNICATION + TOP-NOTCH ORGANIZATION + ACCURACY + PEOPLE SKILLS

THE OPPORTUNITY:

Deliver accurate, organized, and dependable support to both internal and external customers in a Data Entry role. This position is essential in supporting Data Entry and Customer Service teams by ensuring orders, data, and program information are entered correctly and maintained with a high level of accuracy. Collaborate closely with Sales Representatives, internal departments, and the Data Entry Manager and Lead to ensure account activity is processed efficiently and runs smoothly.

In this role, you will provide daily data entry and account support, research order activity, troubleshoot issues, and maintain up-to-date product, pricing, and program information. Your attention to detail, strong organization, and clear written communication will help ensure compliance, accuracy, and timely execution of all assigned tasks.

You truly are the behind-the-scenes connector-serving as a key point of contact for order issues, approvals, and data accuracy. A detail-driven mindset, strong organization, and a commitment to supporting complex account workflows will set you up for success in this fast-paced, process-focused role.

Schedule: Monday - Friday, 9am-5pm CST

_______________________________________________________________________________________________________________________

A TYPICAL DAY / JOB SUMMARY

• Accurately enter orders, research account activity, and resolve issues using internal computer systems
• Maintain up-to-date knowledge of designs, pricing, and body style information for all branches.
• Keep current records of product updates and promotions, and communicate relevant changes to office staff.
• Serve as point of contact for issues on orders from sales representatives and internal teams.
• Provide backup support to other departmental areas as needed.
• Troubleshoot order issues and regularly communicate concerns, solutions, and actions taken under the guidance of the Data Entry Manager and Lead.
• Manage art comp approval emails and route approvals to the appropriate artist or rep coordinator.
• Support order submissions, licensing approvals, and compliance with licensing requirements.
• Maintain strong written communication skills and organization, which are essential for this role.
• Schedule: Monday–Friday, 9 AM–5 PM.

_____________________________________________________________________________________________________________________________

ESSENTIAL JOB FUNCTIONS | Organize + Troubleshoot + Communicate

• Ability to multi-task, problem solve, pay attention to detail
• Analyze orders to identify possible issues or questions that could arise
• Provide courteous and professional service
• Independent decision-making skills with reason and good judgment
• Ability to work well in a team
• Must have the skills, curiosity, and desire to run Excel reports through the use of filters, pivot tables, formulas, etc., to identify potential bottlenecks or issues that need to be addressed on a daily basis.
• Excellent communication skills both written and oral
• Troubleshoot orders, communicate issues to other departments, provide back up for customer calls
• Managing art comp approval emails and routing to correct artist, RC, rep and customers for approval
• Strong organizational skills in managing licensing requirements and approval processes
• Other duties as assigned

_____________________________________________________________________________________________________________________________

QUALIFICATIONS | Flexible + Multitasking + Team Player

• High school diploma, some college courses preferred, but not required
• Must be detail oriented with excellent computer skills
• Must be proficient in Microsoft Excel & Word, and internet experience required
• Type 45+ words per minute
• Ability to work well in a team
• Must be reliable, responsible, flexible and take direction well
• Must be able to handle multiple interruptions and follow through

_____________________________________________________________________________________________________________________________

WHY LAKESHIRTS IS THE PLACE YOU WANT TO BE. At Lakeshirts, we believe in making work as awesome as the apparel we create. We're not just a t-shirt company- we're also a hat, sticker, and sock company (and so much more!). We're a place where creativity meets culture, where ideas and innovation are encouraged, and where the atmosphere is truly one-of-a-kind. As one of the largest screenprinting manufacturers in the U.S., we decorate a variety of garments and accessories for the resort, licensed collegiate, and K-12 markets, supported by over 1,000 ah-mazing team members from sea to shining sea.

_____________________________________________________________________________________________________________________________

OUR CULTURE TRULY SETS US APART. Life at Lakeshirts is all about embracing our core values, having fun, and working with great people who make every day an opportunity to thrive. We're looking for those who want to roll up their sleeves and make an impact while enjoying a culture that values creativity, teamwork, continuous improvement, and empowering each team member to define and elevate their success. We also foster a strong sense of community and are dedicated to wowing our customers on the daily.

_____________________________________________________________________________________________________________________________

LIFE'S BETTER IN A T-SHIRT & SO IS WORK! Here's what you can expect when you join the Lakeshirts team:

• Compensation| Work Hard. Get Rewarded: Guided by our value of meritocracy, we offer a compensation package that reflects your unique skills, talents, and contributions. You are not just a number-your success, ideas, and efforts directly shape your growth and earning potential, empowering you to take your career to the next level. And there is an option to be paid daily!
• Insurance Benefits | We've Got You Covered: From health and life insurance to voluntary benefits like dental, vision, short-term/long-term disability, and critical illness & accident coverage, we've got you covered; benefits kick in the first of the month following 60 days of full-time employment
• Paid Time Off | Life Outside of Work: Enjoy up to 22 paid days off during the first year because we know life happens outside of work & we want you to be able to enjoy
• Profit Sharing | If We're Profitable. You're Profitable: When we win, you win
• Retirement Planning | Free Money? Yes, Please!: Our 401(k) program helps you plan for the future
• Onsite Perks |Get in my Belly: At our HQ in Detroit Lakes, enjoy hot breakfast, lunch, and snacks from our subsidized cafeteria
• Dogs @ Work| Yes. It's A ThingAnd It's Pawsome: Bring your furry friend to work, because we believe dogs just make everything better
• Relaxed Dress Code | Wear What Makes You Feel Your Best: Whether it's jeans, tees, and flip flops- we believe comfort fuels creativity, and we offer an employee merchandise discount to keep you & your family well-stocked
• Flexible Work Schedules | Full Time, Part Time & Everything In Between: Because we understand the importance of work-life balance
• Unique Culture | That Is Priceless: We make work fun; we believe in teamwork, giving back to our communities and doing what we love with great people, and always rocking a t-shirt, a hat, and some cool socks

__________________________________________________________________________________________________

Minimum Requirements for Remote Option Type of Internet service: Cable DSL Internet speeds: 25Mbs download 5Mbs Upload With no one on your home network watching Netflix, Hulu, YouTube, etc... while working.

Recommended Requirements for Remote Option Type of Internet service: Cable DSL Internet speeds: 50Mbs download 25Mbs Upload

2 monitors

Chromebooks are not compatible

Not meeting these specifications will result in a slow and unstable connection uploading and downloading files from our in house servers. There is nothing the Lakeshirts IT team can do to help users that do not meet these requirements.

This can be a remote or onsite position. If you reside in one of the following states, you will be considered: AZ, CA, CO, IA, IL, ID, FL, MN, NC, ND, NV, NY, PA, SD, VA, WI

_____________________________________________________________________________________________________________________________

Cognitive or Mental Requirements of the Job:

Employee must be able to see and hear, read and write. Requires adaptability, analyzing, assessing, calculating, decision making, dependability, judgment, reading, speaking, following direction, handling multiple priorities, reasoning.

_________________________________________________________________________________________________________________________________

Physical Demands:

CONTINUOUSLY: Sit, Walk, Stand

FREQUENTLY: Lift or Carry 25lbs or less

OCCASIONALLY: Pushes, Pulls, Climbs, Balances, Bends, Twists, Crawls, Reaches, Lift or Carry 26-50lbs, Reaches: above at or below shoulder height.

NOTE: This job description is not intended to be all-inclusive and should in no way be considered a contract or guarantee of employment. Employee may perform other related duties as needed based on the ongoing needs of the business. Minnesota is an Employment-At-Will state and implies no specific length of employment.