Job Description

Company Description

SOCOTEC VIETNAM is a technical support platform for the SOCOTEC Group providing expert services on a range of projects in testing, inspection and certification (TIC) in the construction and infrastructure sectors. Around the globe, more than 15,000 experts in 26 countries across 5 continents deliver professional services in construction, buildings & real estate, infrastructures, environment & safety and certification.

We are currently expanding our ENGINEERING SERVICES and are looking for a Data Entry & Platform Operator to join our growing team and help deliver high-quality projects to our clients

Job Description

1. Insurance data entry operation

• Process insurance claim orders information into a CRM system and then into the client software
• Schedule insurance orders and confirm these appointments by email to the insured.
• Create insurance action and assign them to the expert within strict deadlines.

1. Other data and platform operations

• Accurately enter data into water management systems and databases. Check the accuracy and consistency of the data entered, report any anomalies or inconsistencies identified to supervisor
• Perform manual annotation of data (text, images, audio, video) according to well-defined protocols and instructions. Classify, label and categorize data accurately
• Clean, format and standardize raw data. Enrich data with relevant metadata

Qualifications

• Good office skills - Knowledge of Microsoft Office packages (Excel, Word, Outlook, …), CRM Systems (preferred)
• Strong verbal communication skills in English
• Experience using Power BI is a strong advantage
• Excellent attention to detail to produce accurate work
• Excellent time management skills with an emphasis on delivery and meeting delivery schedules.
• Self-motivated and enthusiastic and able to work as part of a team.
• Ability to work in an organized fashion, to achieve deadlines

Additional Information

• Attractive salary and bonus with annual revision
• Compulsory insurance pay as gross monthly salary
• 42 hours per week (30 minutes early finish every Friday), flexible working hours options.
• 15 annual leave days (Women) and 13 annual leave days (Men) - 15 working from home days each year
• Team-building activities, Sport Clubs.
• Cooperation with colleagues around the world in a leading global group.
• Strong team spirit in an entrepreneurial environment of a growing company.
• People values, social responsibility, and sustainability.
• Opportunities for self-development and career advancement.
• Internal training courses (technical, foreign language, soft-skill)