Job Description

The Data Entry Clerk for the Personal Injury (PI) Team is responsible for accurately and efficiently entering new patient intake information into the clinic’s electronic medical record (EMR) and case management systems. This role plays a critical part in ensuring that patient, attorney, and insurance data is complete, compliant, and available to support timely patient care, billing, and legal documentation.

This position requires strong attention to detail, discretion, and the ability to work in a fast-paced healthcare and legal coordination environment.

Key Responsibilities

Patient Intake & Data Entry

• Enter new Personal Injury patient intake forms into the EMR and PI tracking systems
• Accurately input patient demographics, accident details, employer information, and insurance data
• Enter attorney, case, and lien information as provided
• Verify all data for completeness and accuracy before finalizing records

Document Management

• Upload, label, and organize intake documents, accident reports, and legal forms
• Ensure all required PI documentation is received and recorded
• Maintain standardized naming conventions and filing practices

Quality Control

• Review data for missing, inconsistent, or incorrect information
• Flag discrepancies and follow up with intake staff, attorneys, or patients when needed
• Maintain HIPAA compliance and protect sensitive patient and legal information

Team Support

• Coordinate with front desk, PI coordinators, and billing teams to ensure smooth case flow
• Track intake volumes and report backlogs or errors
• Assist with audits, reporting, and case reviews when requested

Requirements

Required

• High school diploma or GED
• 1+ year of data entry, medical records, or healthcare administrative experience
• Strong typing and data accuracy skills
• Basic knowledge of medical terminology
• Comfortable working in EMR systems and document management platforms
• High level of attention to detail and confidentiality

Preferred

• Data entry speed of 40- 60 words per minute
• Experience in a pain management, PI, or legal-medical environment
• Knowledge of personal injury workflows and documentation
• Experience with medical billing or case management systems

Skills & Competencies

• Organization and document control
• Ability to follow standardized workflows
• Strong written and verbal communication
• HIPAA and confidentiality awareness
• Ability to manage high-volume, repetitive tasks