Job Description

We are seeking an experienced operations professional to manage critical data acquisition infrastructure supporting advanced AI model development. This contract role requires exceptional operational acumen, demonstrated ability to scale complex workflows, and meticulous attention to quality standards across high-volume data collection initiatives.

Primary Responsibilities

Strategic Operations Management

• Oversee end-to-end execution of multiple concurrent data acquisition programs encompassing speech, visual, textual, and audio content streams

• Develop and implement scalable operational frameworks ensuring consistent achievement of volumetric targets while maintaining stringent quality thresholds

• Drive continuous process improvement through systematic identification and elimination of operational inefficiencies

Stakeholder & Contributor Management

• Design comprehensive contributor engagement strategies optimizing recruitment, onboarding, retention, and successful task completion

• Establish robust support infrastructure delivering timely resolution of technical and procedural inquiries

• Cultivate productive relationships with internal stakeholders through transparent communication and data-driven insights

Quality Assurance & Compliance

• Implement rigorous quality control methodologies maintaining data acceptance rates exceeding 95%

• Ensure strict adherence to data governance protocols, consent management, and regulatory requirements

• Develop predictive quality indicators enabling proactive intervention and remediation

Performance Analytics & Reporting

• Generate comprehensive operational intelligence providing actionable insights for strategic decision-making

• Establish KPI frameworks measuring throughput, quality, efficiency, and contributor satisfaction

• Deliver regular executive summaries highlighting achievements, challenges, and optimization opportunities

Working Arrangements

This position offers complete location flexibility within European time zones. Candidates must maintain reliable high-speed internet connectivity and professional home office environment conducive to managing distributed operations.

Application Requirements

Qualified candidates should demonstrate clear alignment with outlined competencies and provide specific examples of operational excellence in similar environments. We value diverse perspectives and encourage applications from candidates with non-traditional backgrounds who possess relevant transferable skills.

Requirements

Required Qualifications

Professional Experience

• Minimum 1-3 years operational management experience within data-intensive environments (crowdsourcing platforms, research operations, content moderation, or similar domains)

• Demonstrated success managing distributed contributor networks (100+ simultaneous participants)

• Proven ability to meet aggressive performance targets while maintaining exceptional quality standards

Technical & Analytical Competencies

• Proficiency in operational tools and platforms for workflow management, data tracking, and process automation

• Strong analytical capabilities with experience translating complex data into actionable operational strategies

• Familiarity with quality assurance methodologies and statistical sampling techniques

Communication & Leadership

• Exceptional written and verbal communication skills in English (additional languages highly valued)

• Experience delivering technical support through multiple channels (email, chat, ticketing systems)

• Ability to influence without authority and drive results through collaborative partnerships