Job Description

Lead a Team. Drive Quality. Make Data Matter.

Are you passionate about data accuracy, operational excellence, and leading high-performing teams? We’re looking for a proactive and detail-driven Data Cleansing Supervisor to take ownership of our data quality operations and help shape the standards that drive smarter business decisions.

This is more than just a supervisory role. You’ll be the driving force behind a small but impactful team, ensuring data is clean, reliable, and delivered to the highest standards. If you thrive in a fast-paced environment where leadership, problem-solving, and process improvement go hand in hand — we’d love to hear from you.

What You’ll Be Doing

Team Leadership & Performance Management

You’ll lead and support a team of up to 5 Data Cleansers, creating a positive, accountable, and high-performing environment.

Your responsibilities will include:

• Supervising, mentoring, and motivating the team on a day-to-day basis
• Allocating workloads and prioritising tasks to meet business deadlines
• Providing coaching, guidance, and hands-on support where needed
• Monitoring quality, productivity, and team performance metrics
• Conducting regular feedback sessions and performance reviews
• Supporting onboarding and training for new starters

Data Quality & Operational Excellence

You’ll play a key role in ensuring the integrity and accuracy of business-critical data.

This includes:

• Reviewing and validating data cleansing outputs
• Ensuring work meets agreed quality standards and business rules
• Identifying recurring issues, trends, and root causes
• Escalating risks, errors, or system concerns proactively
• Supporting continuous improvement initiatives across data processes

Reporting & Stakeholder Communication

You’ll provide meaningful reporting and insights to operational leaders and stakeholders, helping drive informed decision-making.

You’ll be responsible for:

• Producing regular operational and management reports including:
• Data quality metrics
• Productivity and throughput
• Error rates and rework analysis
• Progress against targets and deadlines
• Providing clear commentary, insights, and recommendations
• Highlighting risks, dependencies, and capacity concerns
• Acting as the main operational point of contact for data cleansing activities

Process, Governance & Compliance

You’ll help ensure all data activities are carried out securely, consistently, and in line with best practices.

This includes:

• Maintaining adherence to GDPR, confidentiality, and information security requirements
• Supporting audits, migrations, and transformation projects
• Maintaining documentation, procedures, and cleansing rules
• Promoting consistent and efficient ways of working across the team

Requirements

What We’re Looking For

Essential Skills & Experience

• Proven experience in data cleansing, data quality, or data operations
• Previous experience leading or supervising a small team
• Strong attention to detail with a passion for accuracy
• Advanced Excel skills or equivalent data handling experience
• Experience producing operational or management reports
• Excellent organisational and time management skills
• Strong written and verbal communication abilities

Desirable Experience

• Experience working with CRM, ERP, or database systems
• Basic SQL or data querying skills
• Knowledge of data governance or data quality frameworks
• Experience within regulated or data-sensitive industries
• Exposure to managing remote or offshore teams

Benefits

Why Join Us?

• Be part of a collaborative and growing team
• Play a key role in improving operational data quality
• Opportunity to lead, influence, and drive improvements
• Supportive environment with opportunities for growth and development
• A role where your attention to detail genuinely makes an impact