The Data Center Level 1 Technician will focus on the physical implementation, inspection and troubleshooting of data center rack equipment after the supporting infrastructure has been installed.
Responsibilities
• Perform physical installation and implementation activities at the rack level
• Inspect racks, hardware components, cabling and connections
• Verify that cables and components are properly connected, seated and secured
• Identify visible defects, damaged components and incorrect connections
• Perform approved physical remediation and component replacement
• Support troubleshooting that requires hands-on intervention
• Follow established Methods of Procedure and Standard Work Instructions
• Capture photographs, test results and other required evidence
• Document completed work, findings and unresolved issues
• Escalate logical or software-related issues to Level 2 technicians and remote support teams
• Follow all data center safety, security and change-management requirements
• Support day, night and weekend coverage in a 24/7 environment
Preferred Qualifications
• Previous data center, server deployment, rack integration or hardware installation experience
• Experience performing rack-and-stack work and physical equipment inspections
• Strong understanding of rack-level cabling, connections and hardware components
• Experience troubleshooting physical hardware and replacing components
• Ability to follow detailed technical procedures and approved instructions
• Ability to document work clearly and capture accurate supporting evidence
• Familiarity with MOPs, SWIs, change control and escalation procedures
• Ability to coordinate with Level 2 technicians and remote engineering teams
• Availability to work day, night or weekend shifts
For over 26 years, Odyssey Information Services has partnered with organizations nationwide to deliver consulting, staffing, professional, and managed services that drive efficiency and performance. We understand that no two businesses are alike, which is why we take a personalized approach, listening closely to your goals, challenges, and technical needs to deliver customized, results-driven solutions.
With expertise across IT, Accounting & Finance, Professional and Managed Services, and Skilled Trades, we deliver the talent organizations need. Whether through workforce solutions, project-based consulting, or managed services, our focus is on delivering measurable outcomes and long-term value.
In today’s fast-paced, digital world, businesses across every industry are challenged to stay competitive, optimize operations, and deliver exceptional customer experiences. With deep expertise, proven resources, and a multi-industry perspective, Odyssey delivers solutions tailored to your organization’s most critical needs.
𝐏𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧 𝐓𝐫𝐚𝐝𝐞𝐜𝐫𝐚𝐟𝐭
Precision Tradecraft is a specialized division of Odyssey Information Services dedicated to delivering trades. Built on the same trusted approach and recruiting expertise, Precision Tradecraft provides qualified trades professionals who keep projects moving, operations running efficiently, and workforce demands met with speed and precision.
