The Data Center Technician L1 provides entry-level operational support within a large-scale AI and accelerated computing data center environment. This role is responsible for assisting with hardware deployments, asset management, inventory control, structured cabling, equipment audits, and operational readiness activities while working under the guidance of senior technical personnel.
The Data Center Technician L1 plays a critical role in maintaining accurate asset records, supporting deployment activities, executing standardized operating procedures, and ensuring the integrity of customer infrastructure. Success in this role requires strong attention to detail, procedural discipline, accountability, and a commitment to operational excellence.
This position offers an opportunity to develop technical skills supporting hyperscale data center operations, advanced computing infrastructure, and mission-critical environments.
Assist with receiving, unpacking, inspecting, and staging data center equipment.
Support rack installation and equipment placement activities according to documented deployment plans.
Assist with server, storage, accelerator, and networking hardware installations.
Support cable routing, dressing, and labeling activities in accordance with customer standards.
Verify equipment placement and installation accuracy against approved floor plans and rack elevations.
Perform asset scanning and inventory reconciliation activities.
Maintain accurate records of serialized equipment, spare parts, and inventory movements.
Support inbound and outbound asset tracking processes.
Assist with daily inventory audits and cycle count activities.
Follow established chain-of-custody procedures for customer equipment and media.
Execute routine operational tasks according to documented procedures and work instructions.
Perform facility walkthroughs and visual inspections of operational areas.
Support hardware maintenance activities under the direction of senior technicians.
Assist with equipment moves, additions, changes, and decommissioning activities.
Escalate equipment issues, discrepancies, or procedural concerns to appropriate personnel.
Maintain accurate records of completed work activities.
Update deployment documentation, inventory records, and operational tracking systems.
Support as-built documentation and equipment verification activities.
Assist with quality assurance inspections and deployment validation efforts.
Follow customer-defined standards for labeling, documentation, and reporting.
Follow all site safety requirements and operational procedures.
Adhere to physical security and access control policies.
Participate in required training and certification programs.
Maintain a clean, organized, and safe work environment.
Support Environmental Health & Safety (EHS) initiatives and reporting requirements.
Work closely with senior technicians, network technicians, facilities personnel, and site leadership.
Participate in shift turnover and operational communications.
Demonstrate professionalism when interacting with customers, contractors, and vendors.
Contribute to a culture of accountability, teamwork, and continuous improvement.
High school diploma, GED, or equivalent experience.
0–2 years of experience in data center operations, IT support, logistics, warehouse operations, or a related technical environment.
Basic understanding of computer hardware and common technology components.
Ability to follow written procedures and technical work instructions.
Strong organizational skills and attention to detail.
Basic proficiency with Microsoft Office and web-based applications.
Prior experience in a data center, warehouse, manufacturing, logistics, or technical support environment.
Familiarity with server hardware, networking equipment, or structured cabling.
Experience using barcode scanners, inventory systems, or asset management tools.
Understanding of ESD (Electrostatic Discharge) handling procedures.
Demonstrated mechanical aptitude and willingness to learn technical skills.
Experience working in fast-paced operational environments.
Ability to safely lift, push, pull, and move items weighing up to 50 pounds.
Walk, squat, and climb for extended periods of time.
Ability to work in environments that may include areas reaching temperatures of 90+ degrees Fahrenheit at times.
Travel required up to 25%.
Valid REAL ID or other federally accepted identification for U.S. travel.
Reliable transportation for moving between locations on campus.
Ability to work overtime and/or weekends if necessary.
Ability to use power and non-power hand tools.
Ability to work comfortably in a loud, noisy environment.
Ability to wear appropriate PPE as required.
This position operates within a mission-critical data center environment supporting advanced AI and accelerated computing infrastructure. Work may include exposure to large-scale server deployments, structured cabling installations, inventory management activities, and operational support functions requiring strict adherence to security, safety, and procedural standards.
This position is designated for Export Control Screening (ECS) and may require access to hardware, software, technology, technical data, facilities, systems, or customer environments subject to U.S. export control laws, including the EAR and, where applicable, the ITAR. Following an offer, the selected candidate must complete Milestone Technologies’ Export Control Compliance Verification Form and certification and provide any requested supporting documentation. Any assignment or continued access to controlled items is contingent upon the company’s determination that the individual is legally authorized to receive such access or that any required government authorization can be obtained. This review is conducted solely for export-control compliance purposes and is separate from Form I-9 employment eligibility verification.
The Data Center Technician L1 is expected to develop foundational technical and operational skills while contributing to the reliability, accuracy, and efficiency of site operations.
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.
We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization.
Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.
Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Follow us on:
Facebook: https://www.facebook.com/MilestoneTechnologiesInc
Twitter: https://twitter.com/MilestoneTech
Blog: https://milestone.tech/blog/
