Job Description

Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions.

At InfraServices, we’re more than a services provider — we’re innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity.

Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We’re committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you’re building cutting-edge infrastructure, supporting field operations, or driving business development, you’ll play a vital role in upholding our core values and delivering on our business objectives.

Job Summary: The Data Center Technician II is responsible for independently performing advanced installation and deployment activities for data center infrastructure projects in colocation, enterprise, regional, and hyperscale environments. This role focuses on full row installations, interpretation of engineered drawings, and ownership of installation quality and QA processes. The Technician II serves as a technical resource on-site and provides guidance to less experienced technicians while supporting new build, expansion, and MACD projects.

Essential Duties and Responsibilities:

• Independently install and align server cabinets, network racks, ladder rack, containment systems, and supporting infrastructure according to engineered drawings and floor plans
• Perform full row installations and validate layouts using field measurements and project documentation
• Install overhead ladder rack, basket tray, conveyance systems, and fiber trough infrastructure
• Pull, route, terminate, and dress copper, coax, and fiber optic cabling according to customer and industry standards
• Install patch panels, splice trays, enclosures, rPDUs, tap boxes, cable whips, FAP panels, and DC loop systems
• Rack and secure servers, switches, storage arrays, optical transport equipment, and related hardware
• Perform fiber cleaning, inspection, continuity testing, and basic troubleshooting
• Maintain ownership of QA/QC processes including punch lists, installation verification, and closeout activities
• Interpret engineered drawings, MOPs, and scopes of work to ensure proper installation execution
• Create and maintain accurate labeling, redlines, and as-built documentation
• Support and mentor Technician I team members
• Maintain clean and organized work areas, including proper housekeeping of tools, materials, and installation debris
• Follow all Company safety policies, customer site requirements, and established safe work practices at all times
• Accurately complete and submit timecards and other required administrative records in a timely manner
• Travel regularly to job sites, which may include overnight stays
• Other duties as assigned

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education: High school diploma, general education degree (G.E.D.), or related trade school education

Experience:

• Two to five years of experience in data center installation, structured cablings, or telecommunications deployment
• Experience performing full row installations and installation QA/QC activities required
• Experience in colocation or hyperscale environments preferred
• Must have or obtain and maintain OSHA 10 Construction Training Card
• Must have or obtain and maintain First Aid and CPR Certification

Technical Skills:

• Computer and Microsoft Office proficiency
• Strong understanding of structured cabling systems and installation standards
• Proficiency with copper and fiber optic infrastructure including MPO, LC, SM/MM fiber, and Cat6/6A systems
• Ability to interpret engineered drawings, floor plans, and installation documentation
• Strong knowledge of cable management, grounding/bonding, bend radius, and labeling standards
• Experience with fiber cleaning, inspection, and continuity testing
• Familiarity with switches, network equipment, and optical transport systems preferred
• Exposure to busway, RPPs, PDUs, and rPDUs preferred

Soft Skills:

• Consistently demonstrates reliability, punctuality, and a strong commitment to completing work safely, efficiently, and to a high standard of quality
• Strong organizational and problem-solving skills
• Ability to work independently with minimal supervision
• Strong communication and teamwork abilities
• Attention to detail and accountability for installation quality
• Ability to mentor less experienced technicians and support team development
• Ability to prioritize work in fast-paced deployment schedules

Physical Requirements:

• Must be able to pass pre-employment screening that includes background and drug testing
• Must have a valid driver’s license and a driving record that meets Company requirements
• Ability to lift and carry up to 50 pounds regularly
• Ability to stand, bend, climb, and work overhead for extended periods
• Ability to safely use ladders, lifts, and power tools
• Ability to work in active construction and live data center environments
• Ability to wear the required personal protective equipment (PPE)
• Ability to work long and unpredictable hours and flexible schedules, including nights and weekends as required
• Ability to travel regionally and nationally up to 75% of the time

Employee Benefits:

At InfraServices, taking care of our people is a top priority. That’s why we’ve built a strong benefits program designed to support you and your family, giving you the security you deserve. We know benefits are an essential part of your overall compensation, and we’re committed to offering a competitive package that reflects the value you bring. Below is a quick look at what we offer.

Medical, Dental, & Vision Benefits: We've got your health covered.

Short- & Long-Term Disability Benefits: Protection when you need it most.

Company Paid Basic Life Insurance: Additional voluntary benefits are available.

Voluntary Accident, Critical Illness, and Hospital Indemnity Plans: Added security for you and your loved ones.

Flexible Spending Accounts: Manage your finances with flexibility.

Employee Assistance Program (EAP): Support when life throws challenges your way.

Wellness Program: Resources and programs designed to support your overall health and well-being.

401(K) with Company match: Building your financial future with us.

Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance.

Paid Parental & Paid Maternity Leave: Supporting your family is our priority.

Military Differential Pay: Income protection for employees serving in the military.

Employee Referral Program: Share the opportunities and reap the rewards.

Company Discount Program: Enjoy savings on everyday expenses.

Legal Assistance: Affordable legal support for employees.

Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.