Job Description

We are seeking a highly skilled Level 2 Server Break-Fix Technician to support enterprise data center and lab operations. This position is responsible for independently diagnosing, troubleshooting, repairing, and maintaining server infrastructure in a fast-paced production environment.

The ideal candidate possesses strong hands-on hardware troubleshooting experience and can perform root-cause analysis without requiring guidance from engineering teams. This role is heavily focused on server break-fix, installations, upgrades, and operational support.

Key Responsibilities

• Troubleshoot a wide variety of server hardware issues and independently isolate root causes.
• Diagnose and repair failures involving CPUs, memory, storage devices, RAID controllers, motherboards, power supplies, NICs, and other server components.
• Order replacement parts, perform hardware repairs, and manage RMA processes by returning defective components to vendors.
• Install and update server firmware to ensure systems remain compliant with approved standards and current releases.
• Configure server management interfaces, IP addresses, network settings, and default administrative credentials.
• Support network administrators with server-related issues, including:
• Replacing damaged or defective cables
• Re-routing network and power cabling
• Replacing optics on server and switch ports
• Installing upgraded server components
• Troubleshooting connectivity and hardware issues
• Rack, stack, cable, and provision servers and network switches within data center and lab environments.
• Assist network administrators with physical infrastructure tasks to facilitate remote configuration and deployment activities.
• Support both production and lab environments while maintaining operational standards and minimizing downtime.
• Collaborate with infrastructure, networking, and engineering teams to quickly resolve hardware incidents.
• Assist with Level 1 operational responsibilities as needed.

Required Qualifications

• Proven experience performing Level 2 server break-fix troubleshooting in a data center, enterprise, hyperscale, or lab environment.
• Strong understanding of server hardware architecture and infrastructure components.
• Experience replacing and upgrading server hardware components.
• Hands-on experience with firmware updates, hardware diagnostics, and system configuration.
• Knowledge of server networking components, optics, cabling, and connectivity troubleshooting.
• Experience racking, stacking, cabling, and provisioning servers and network equipment.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong troubleshooting, documentation, and communication skills.

Preferred Qualifications

• Experience supporting enterprise server platforms from Dell, HPE, Lenovo, Cisco, or Supermicro.
• Familiarity with data center operations, cabling standards, and physical infrastructure best practices.
• Experience supporting both server and network infrastructure teams.
• Prior experience in large-scale data center or cloud environments.

Critical Requirement

This role requires true Level 2 break-fix experience.

Candidates must be capable of independently diagnosing, troubleshooting, and repairing hardware issues. This position is not intended for individuals whose experience is limited to remote hands support, basic ticket execution, or following step-by-step instructions provided by engineers who have already completed the troubleshooting process.

The expectation for this role is hands-on technical ownership of server issues from diagnosis through resolution. Technicians must be comfortable performing independent root-cause analysis, hardware replacement, system restoration, and operational support within a production data center environment.

#MPipe26

Job Type & Location

This is a Contract position based out of Reno, NV.

Pay and Benefits

The pay range for this position is $31.00 - $33.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Reno,NV.

Application Deadline

This position is anticipated to close on Oct 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.