Job Description

With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.

As a Data Center Technician, you will play a key role in supporting the daily operations of our data center. You’ll be hands-on with server hardware, perform system installations and configurations, and ensure that all infrastructure is running smoothly and efficiently. This is a great opportunity for someone who enjoys working in a fast-paced technical environment and takes pride in building and maintaining high-performance systems.

This is a full-time, on-site role based in our data center in Buffalo, NY.

What you’ll do:

• Set up, configure, and deploy physical server hardware according to customer specifications
• Install and manage a variety of operating systems, including Windows Server, CentOS, Ubuntu, and Debian
• Complete technical service requests in person or via ticketing system with a focus on speed, accuracy, and documentation
• Maintain system inventory and configuration records for accountability and future reference
• Perform infrastructure tasks such as cable routing, component replacement, and diagnostic testing
• Keep the data center organized, clean, and operating within established safety and procedural guidelines
• Work collaboratively with internal teams to support ongoing hardware and system needs
• Support other tasks or projects as assigned to meet team and business needs

About you:

• At least 2 years of hands-on experience with computer hardware, including server builds and installations
• Confident installing and configuring various operating systems (Windows Server, Ubuntu, CentOS, Debian, etc.)
• Familiar with data center workflows such as racking equipment and managing cabling
• Comfortable working with SuperMicro hardware and related components
• Strong troubleshooting skills—both onsite and remote
• Detail-oriented with solid organizational habits
• Excellent verbal and written communication skills

What we offer:

• A competitive salary that values you and your unique skill sets
• Career advancement & professional development opportunities to help you reach your full potential
• Flexible work arrangements to support work/life balance

About us:

At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award‑winning customer support in four languages.

Our HostPapa team values diversity and inclusion. We have a friendly company culture built on trust and respect. With the acquisition of several companies into our product portfolio, we’re growing at an incredible rate and have ample opportunities for career growth.

Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!

HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.

HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts ofthe hiring process.