Job Description

フォーティネットは、ネットワークとセキュリティの融合をリードするグローバルなサイバーセキュリティ企業です。本ポジションでは、APAC地域におけるFortinetのデータセンター運用・維持管理・拡張を担当し、世界中の顧客を支えるミッションクリティカルなITインフラの安定性・可用性・効率性向上に貢献いただきます。

Data Center Operations Engineerとして、データセンター設備、サーバー、ネットワーク、電源設備などのインフラ運用を支援しながら、新規データセンター構築、設備導入・移設・廃止プロジェクトにも参画いただきます。障害対応やベンダー調整、資産管理、運用改善に加え、監視環境の整備や運用プロセスの最適化など、幅広い役割を担います。

グローバルチームと連携しながら、日本語・英語の両方を活用できる環境です。大規模データセンターやミッションクリティカルなITインフラの運用経験を活かし、SecurityとCloud時代を支えるインフラ基盤の最前線で活躍したいエンジニアに最適なポジションです。

Location: Japan (Tokyo)

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Data Center Operations Engineer to contribute to the success of our rapidly growing business.

You would act as the Data Center Operations Engineer.

As a Data Center Operations Engineer, you will:

• Manage day-to-day operational activities across Fortinet APAC data center locations.
• Support new data center builds, infrastructure deployments, upgrades, relocations, and decommissioning activities throughout the asset lifecycle.
• Collaborate with local and global technical teams to troubleshoot and resolve infrastructure and connectivity issues.
• Coordinate with contractors, data center providers, and vendors for equipment installation, maintenance, and other on-site activities.
• Identify, troubleshoot, and appropriately escalate operational and technical issues as required.
• Document operational tasks, configuration details, troubleshooting procedures, maintenance activities, and operational processes.
• Assist with asset procurement, deployment, inventory management, and audits as required.
• Focus on continuous improvement by identifying opportunities for automation, optimization, and process enhancements.
• Participate in an on-call rotation to provide after-hours support and ensure service availability.

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• 1-2 years of experience in data center operations or supporting mission-critical infrastructure environments.
• Knowledge of data center infrastructure, including servers, networking, power systems, and cabling standards and best practices.
• Basic knowledge of network administration and industry-standard networking concepts.
• Strong technical troubleshooting and problem-solving skills, with the ability to work independently and escalate issues appropriately when needed.
• Experience with infrastructure and systems monitoring platforms such as Zabbix, Nagios, Grafana, or equivalent tools.
• Experience with at least one scripting language such as Bash or Python.
• Strong communication, documentation, and organizational skills, with the ability to collaborate effectively across teams and with external partners.
• Self-motivated and proactive, with the ability to work independently under minimal supervision.
• Willingness to learn new technologies and perform hands-on infrastructure work when required.
• Ability to communicate effectively in both English and Japanese.
• Familiarity with PMP, ITIL, or related operational and project management methodologies is preferred.
• Experience working within an ISO 27001-certified or ISO 27001-aligned environment is preferred.

Why Join Us:

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

We will only notify shortlisted candidates.

Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.

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