Job Description

DC Manager

We are seeking a highly skilled and performance-driven Data Center Operations Manager to lead our global data center operations. The ideal candidate will have a decade of proven experience in managing efficient Data Center Operations, Asset Management, and Capacity Performance teams. This role requires exceptional project management skills, robust technical leadership, and a strong ability to build and maintain cross-organizational relationships.

Key Responsibilities:

• Team Leadership and Development:
• • Lead and develop a high-performing team of Engineers and Technicians, ensuring the efficient operation of global data center infrastructure.
  • Foster a collaborative and supportive team environment, promoting professional growth and development.
• Data Center Operations Management:
• • Oversee the monitoring, configuration, and support of all global data center infrastructure to ensure a 100% uptime goal and optimal performance.
  • Act as the escalation point for all data center activities related to vendor management, colocation management, and break/fix issues, with ultimate responsibility for incident tracking, resolution, and reporting.
  • Manage all aspects of production data center operations, ensuring seamless operations and maximum efficiency.
• Capacity Planning and Process Improvement:
• • Drive data center capacity planning efforts to ensure scalability and efficiency.
  • Implement process improvements to enhance operational efficiency and performance.
  • Continuously introduce platform improvements through innovative technologies and best practices.
• Project Management:
• • Serve as the primary liaison with other departments on projects, initiatives, and programs, ensuring successful project delivery.
  • Manage end-to-end data center migration projects and other large-scale initiatives.
• Financial and Budget Planning:
• • Oversee financial planning and budgeting for data center operations, ensuring cost-effective management of resources.
  • Conduct procurement and asset management to optimize expenditures and investments.
• Strategic Leadership:
• • Provide strategic leadership in the architecture and management of robust data center infrastructure.
  • Drive continuous platform improvements to enhance efficiency and customer experience.

Skills and Qualifications:

• Proven history in managing data center operations and capacity performance teams for large-scale global data centers.
• Strong technical knowledge in data center infrastructure architecture and management.
• Exceptional project management skills with a track record of successful project delivery.
• Excellent team and strategic leadership abilities.
• Strong vendor and contract negotiation and management skills.
• Expertise in process improvement and financial planning.
• Experience in data center deployment and colocation facility management.
• Proficient in data center capacity planning and asset management.
• Experience in data center site selection and negotiation

About You:

• You are a performance-driven leader with a passion for data center operations.
• You thrive in dynamic, fast-paced environments and excel at managing complex projects and teams.
• You are a strategic thinker with a keen eye for detail and a commitment to excellence.
• 15+ years of demonstrated ability in running large data centers and global networks. At least half that experience should have been spent in a managerial role.
• 10+ years colocation management
• 5+ years data center compliance management (SOC, SOC2, PCI, ISO)
• Proficient at attracting and developing outstanding talent
• Strong focus on enabling innovation and continuous improvement
  
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