Job Description

A unique position in which Logistics Specialist 3 will play a key role in delivering training courses within a defined curriculum to support a hyper-scale, global data center organization using Open Compute Platform hardware. Your responsibilities will encompass assessing training needs, developing curriculum, and contributing to the creation of Certification Exams to ensure consistent adherence to processes across diverse geographical locations.

How You Will Make An Impact:

• Deliver a defined technical training curriculum in both in-person and virtual classroom environments.
• Collaborate with the Product Management team and cross-functional groups to develop high-quality training courses.
• Plan training logistics and create communication templates for large technical rollouts.
• Understand the training needs of various communities by working closely with Operations Managers and Development Teams.
• Onboard, train, and collaborate with contract IT Trainers and other technology vendors.
• Work with the Training Program Manager to plan, build, and update the training curriculum and Certification exams.
• Develop course materials, including slide decks, lab handouts, lecture manuals, assessments, and reference guides.
• Support the creation of digital content such as videos and interactive materials for a Learning Management System (LMS).
• Provide constructive feedback to the technical publications team to enhance training courses, certifications, and digital content.
• Demonstrate leadership or point of contact during shift assignments
• Participate in the development and implementation of goals, objectives, policies, and priorities of the organization• Maintain accurate records and metrics, audit as necessary
• Identify, document, and implement opportunities for continuous improvement
• Keep a strong working knowledge of all operating systems in the work area

What You Will Need To Succeed:

• 2+ years of experience in Learning and Development.
• HS Diploma or GED
• Excellent presentation, interpersonal, multi-tasking, and writing skills are required.
• Curiosity and passion for learning.
• Ability to collaborate and influence across multiple teams and stakeholders.
• Exemplary customer service mindset, high motivation, and a team player.
• Effective verbal and written communication skills; ability to convey ideas independently.
• Availability and willingness to travel.
• Experience in technical writing is advantageous.
• Relevant experience in computer sciences is advantageous.
• Proficient in MS Office (specifically Excel)
• Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm
• Work independently and as a member of various teams and committees
• Good judgment with the ability to make timely and sound decisions
• Understand all safety requirements and cautions
• Able to safely lift and move a minimum of fifty (50) pounds and can stand the duration of the shift

Physical Demands:

• May require travel for training
• May require up to 25% travel
• May require extended periods on your feet
• May require miles of walking per day throughout the Warehouse and/or Data Center
• May require driving a personal vehicle between Warehouse and/or Data Center buildings; excluding the transport of inventory and/or materials