Job Description

The Milestone Data Center Logistics Associate L1 is responsible for safely moving all “the parts” in to, out of and around the warehouse and data center environment using a variety of technology and equipment to support the Logistics Team in the daily execution of service operations to the set standards and ensuring compliance to support excellent service quality and customer engagement. This role is a full time, onsite position in an environment that consists of a large warehouse, data center and internal transport services.

How You Will Make an Impact:

• Work as part of a team of logistics operators who work together and independently
• Ensure all operations are carried out in a proactive, compliant and effective manner
• Ensure compliance of operational execution in line with Standard Operating Practices and Work Instructions
• Maintain strict inventory control and conduct accurate system transactions
• Ensure accurate and timely shipments and receipts
• Transport inventory by hand, material handling equipment (i.e. forklifts or pallet jacks) and box truck (No commercial driver’s license required) in accordance with all safety procedures and protocol
• Complete other duties that may be assigned as required with consideration for quality, safety and efficiency
• Commit to excellence in your contribution to overall Service Delivery
• Work alongside Team members to assist in workload execution, monitor quality, observer areas for improvement and support service knowledge growth
• Ensure the maintenance of 5S standard within all operational areas
• Escalate all areas of service non-compliance in a timely and effective manner to support investigation and remediation
• Participate in all assigned in training to support the execution of their assigned responsibilities
• Ensure proactive customer service support to the Client and other operational teams as required

What You Will Need to Succeed:

• Current valid driver’s license and ability to pass a Motor Vehicle Record Check
• Ability to pass a Department of Transportation (DOT) Medical Card physical exam (US only)
• Demonstrate a willingness to be challenged and learn new skills

oInventory control skills, manage priorities and workflow

oComputer, iPad, and iPhone literate

• Ability to work in a physical labor dynamic work environment
• Ability to work with instruction as part of a larger team
• Initiative to complete tasks as assigned independent of the team
• Agility to manage changing workload priorities as directed
• Ensure a positive, respectful, and professional attitude in everything you do
• Competency in understanding and performing workplace safety basics
• Good written and verbal communication skills
• Excellent Customer Service skills
• Able to safely lift and move a minimum of fifty (50) pounds and can stand the duration of the shift
• Align with our Milestone Core Values of sense of urgency, collaboration, open honest respectful communication, do what we say and going above and beyond

Preferred Qualifications:

• HS Diploma or GED
• 1+ years of operations experience
• 1+ years of material handling in a warehouse, manufacturing, or distribution center environment
• Proficient in Windows, Apple (Mac and iPad) and peripheral devices
• Box truck driving experience
• Forklift or electric pallet jack experience
• Versatile, flexible, and a willing to work within constantly changing priorities with enthusiasm
• Good judgment with the ability to make timely and sound decisions
• Understand all safety requirements and cautions