Job Description

Work with client teams to perform data center repairs and technician duties such as provisioning, repairs, decommissioning, moves, troubleshooting, shipping, and inventory management. Help ensure operational readiness of hardware by offering detailed, ongoing feedback.

How You Will Make an Impact

• In-depth usage of command-line tools and techniques, both Linux and client-specific.
• Hardware installation, rack and stack, cabling, provisioning, and decommission. Hardware diagnosis and/or repairs
• Coordinate with internal Data Center teams on dependent tasks (e.g. Network configuration on a rack that is needed for a new server)Task/ticket management
• Rack integration
• Device/System configuration
• System troubleshooting with remote engineers
• Document installation, repair procedures, and rack layouts
• Provide feedback for HW troubleshooting, testing, and installation
• Validate repair documentation for hardware and configurations
• Support on-site vendor visits by escorting and assistance with internal tools
• Space planning
• Asset/Inventory Management
• Equipment support RMA
• Assist in the standardization of hardware for production, tooling, and automation
• Assist in the development of hardware requirements and specifications Assist with projects (new capacity, as well as retrofits) and repairs throughout DC
• Other tasks as required to support the service on a local basis

What You Will Need to Succeed

• Basic understanding of PC / server hardware
• Proficiency on the Linux command line with common UNIX tools
• 1-3 years experience with Linux system administration, network administration
• Driven, self-motivated work ethic
• Eagerness to learn new technologies and adapt to constant change
• Focused, detail oriented, able to manage and analyze technical data from multiple sources
• Ability to dynamically switch between people-oriented and technically-oriented mindsets
• Excellent written and verbal communication skills

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