Job Description

Team Insight

The DataCenter Service / Datacenter Cloud System (DCS) team sits within TikTok's global technology structure and supports the company's fast growth by building and operating hyper-scale datacenters, managing the life cycle of server fleet, providing cloud solutions, and developing various infrastructure services, making sure they are scalable and are reliable.

Responsibilities

- Participate in the planning and construction of the CoLocation Data Center infrastructure project, track progress, facilitate communication, anticipate operational risks, be responsible for the testing, acceptance, and takeover of the infrastructure of the CoLocation Data center infrastructure project, and ensure the smooth delivery of the project.

- Responsible for the operation of CoLocation Data center infrastructure, ensuring stability, exploring optimization, and improving data center management;

- Own end-to-end change management for all high-risk datacenter maintenance activities to ensure uninterrupted facility operations

- Responsible for data center operation moderation, event reporting, and fault tracking and handling, to enhance data center service capabilities;

- Maintain collaborative partnerships with vendors, internal teams, and stakeholders to support seamless facility delivery

- Conduct regular audits and performance reviews of CoLocation Data Center providers’ maintenance programs, collaborating to improve facility upkeep effectiveness

- Support the DC Operations team as a Subject Matter Expert to understand and manage design limitations and risks.

- Supervise construction teams during Data Hall fit-outs, including end-to-end coordination of IT services, power system deployment, and cooling infrastructure implementation