Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• Keep Adana Technology Center up and running 7/24 basis, and ensure continutity of operation
• Conclude internal and external customer requests in a timely and complete manner within the framework of roles and responsibilities
• Operate Adana Technology Center in an energy efficient and sustainable manner
• Apply Technical Infrastructure Maintenance and Operations Processes and defined actions via operation maintenance Subcontractor according to SLA KPIs. (L2 level operation)
• Apply layout allocations for Network/IT Equipment at Technology Center
• Make periodical system checks and test of all infrastructure equipment, support independent audits
• Fulfil commissioning and integration of new energy systems and cooling equipment.
• Update & report electrical infrastructure layouts and drawings of Technology Center
• Warn and inform planning team in case of any capacity shortage and performance degradation at infrastructure equipment in details
• Follow up daily status of all infrastructure equipment in relation with Telecom and IT equipment
• Prepare weekly progress reports, energy equipment reports, report weekly performance of each system
• Assure the quality of installation and works to be as required in the specifications and to be completed on schedule at Technology Center,
• Operate Technology Center environment without service outage
• Communicate closely and frequently with Internal/External Customer periodically at his/her Technology Center, support and organize Customer activities after sales, supervise/accompany potential customer visits (English/Turkish)
• Monitor all alarms from infrastructure systems (7/24 basis)
• Take all essential preventive actions before fault occurrence
• Apply immediate corrective action in order to restore the system
• Supervise trouble shooting to be done by related vendor via MSP
• Present technical introduction of Adana Technology Centre (English/Turkish)
• Provide technical data to tender documents
• Work in compliance with health & safety rules and policies, and to identify risks related to the works/job, prevent/stop any unsafe works or acts, report all accidents and occupational health problems of own, staff, team members or contractors, to HSE&W department, attend and ensure staff attends to relevant H&S trainings
• Responsible for noting and reporting any deviations from the VTAS’s security policy and report all suspected security and/or policy breaches to VTAS FRS Management

Who you are

• Electrical/Mechanical Engineer
• Good Knowledge and experience on Energy infrastructure and power systems, high-capacity Air Conditioners systems, cabling and layout planning of Technology Center
• Customer oriented, result oriented, emphatic, good relationship with customers, customer satisfaction oriented
• Team work, innovative, adaptable, Flexible working (night-weekends-7/24 shift)
• Min 5 years similar experience
• Very Good English (at least Upper intermediate level)
• Mainly GSM/IT environment experience
• Experience at Telecom Operator or Mission Critical building
• Candidate home close to Adana Technology Center
• Competency Map
• Flexibility
• Operational awareness
• Solutions driven
• Working as a part of team

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.