Job Description

We are seeking an experienced Data Center Engineer to provide on-site technical support within a mission-critical data center environment. The successful candidate will be responsible for hardware maintenance, diagnostics, break-fix activities, equipment installation, and operational support for enterprise server infrastructure.

This role requires a hands-on engineer with strong server hardware expertise, the ability to work independently in a data center environment, and a commitment to adhering to safety, quality, and service delivery standards.

Responsibilities

• Perform corrective maintenance and break-fix support on enterprise server platforms.
• Diagnose and resolve hardware-related faults and infrastructure issues.
• Install, replace, configure, and test server components and peripherals.
• Execute maintenance activities in accordance with documented procedures and operational standards.
• Respond to incidents, service requests, and troubleshooting requirements within agreed service levels.
• Maintain accurate service records, technical documentation, and asset updates.
• Collaborate with remote technical teams, operations teams, and escalation groups to resolve complex issues.
• Support equipment moves, adds, changes, and decommissioning activities.
• Ensure compliance with data center security, environmental, and safety requirements.
• Maintain readiness to provide coverage and knowledge transfer to backfill resources when required. .

Qualifications

Required Technical Skills

Server Hardware Expertise

• Strong experience supporting enterprise rack, tower, cloud, and edge server platforms.
• Experience performing:
• Hardware diagnostics
• Component replacement
• Firmware-related activities
• Corrective maintenance
• System recovery procedures

Data Center Experience

• Working knowledge of:
• Data center operations
• Server installation and racking
• Cabling best practices
• Hardware asset management
• Physical infrastructure support

Networking Knowledge

• Fundamental understanding of:
• Ethernet networking
• Switch connectivity
• Remote management technologies
• Hardware troubleshooting methodologies

Required Qualifications

• Previous experience as a Field Service Engineer, Data Center Engineer, Hardware Support Engineer, or similar role.
• Experience providing on-site support within enterprise or hyperscale data center environments.
• Strong troubleshooting and analytical skills.
• Ability to work independently with minimal supervision.
• Excellent communication and documentation skills.
• Valid authorization to work in Norway.

Preferred Qualifications

• Experience supporting enterprise server platforms in large-scale data center environments.
• Knowledge of edge, cloud, and high-performance computing infrastructure.
• Previous experience supporting mission-critical environments.
• Familiarity with remote management and out-of-band administration tools.
• Experience working within ITIL-based service delivery models.

Key Competencies

• Customer-focused service delivery
• Problem solving and analytical thinking
• Attention to detail
• Time management and prioritization
• Team collaboration
• Accountability and ownership
• Adaptability in fast-paced environments
• Good verbal and written communication skills in English and the relevant local language for the operating territory.
• Fluent local language (minimum C1 level)

This position offers the opportunity to work in a highly technical, mission-critical data center environment supporting enterprise infrastructure operations.