Equinix

Data Center Customer Operations Engineer Ⅲ

Equinix  •  Singapore, SG (Onsite)  •  2 hours ago
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Job Description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

"Build the infrastructure powering AI, cloud, and the digital economy."

Launch Your Career in the Digital Infrastructure Industry

Join Equinix, the world's digital infrastructure company, and be part of the technology that powers the internet, cloud, AI, and global businesses.

As a Data Center Customer Operations Engineer, you'll gain hands-on experience supporting some of the world's leading technology companies while developing valuable skills in networking, data center operations, troubleshooting, customer engagement, and critical infrastructure.

This role is ideal for early-career professionals who enjoy technology, problem solving, and working in a fast-paced environment where no two days are the same.

Why Join Equinix?

✅ Work at the heart of cloud, AI, and digital transformation

✅ Gain exposure to global technology customers and mission-critical infrastructure

✅ Learn from experienced industry professionals and develop in-demand technical skills

✅ Clear opportunities to grow into senior technical, engineering, or leadership roles

✅ Be part of a collaborative and diverse international team

What You'll Do

Be the Face of Equinix for Customers

  • Work directly with leading global cloud, network, and enterprise customers
  • Support customer deployments and infrastructure changes
  • Deliver an exceptional customer experience through responsive and professional service

Build and Support Critical Infrastructure

  • Install and configure racks, cabinets, servers, and networking equipment
  • Support fiber and network connectivity projects
  • Participate in infrastructure upgrades and expansion projects

Develop Technical Expertise

  • Perform hardware installation, testing, and troubleshooting
  • Learn data center cabling, network connectivity, and Layer 1 infrastructure
  • Gain exposure to advanced technologies and operational best practices

Solve Real-World Problems

  • Investigate technical issues and support incident resolution
  • Coordinate with internal teams, vendors, and customers
  • Contribute to maintaining a highly reliable environment supporting critical business operations

Grow Your Career

  • Complete structured technical training programs
  • Learn from experienced engineers and industry experts
  • Develop skills that can lead to advanced engineering and specialist opportunities

What We're Looking For

  • Diploma, Higher Nitec, or equivalent qualification in IT, Engineering, Networking, or related fields
  • 1-2 years of experience in IT support, networking, telecommunications, data center, or technical operations (fresh graduates with strong technical interest are also encouraged to apply)
  • Passion for technology and continuous learning
  • Strong problem-solving and communication skills
  • Team player with a customer-first mindset
  • Comfortable working in a hands-on technical environment
  • Able to support 24/7 shift operations

Build the Infrastructure Behind the Digital World

At Equinix Singapore, you'll work in one of Asia's most connected digital hubs, supporting the infrastructure that enables cloud services, AI platforms, financial institutions, and global enterprises to operate around the clock.

If you're looking for more than just a job and want to build a long-term career in one of the fastest-growing industries in the world, we'd love to hear from you.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here

Equinix

About Equinix

Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company®, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.

Industry
Unknown
Company Size
10,000+ employees
Headquarters
Redwood City, California
Year Founded
1998
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