Job Description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

The Critical Facilities Engineer operates, manages, maintains, and repairs HVAC systems, critical and non‑critical power systems, plumbing, fire control and suppression systems, roofing, exterior grounds, and all related vendor-supported activities within a mission‑critical environment.

This fast‑paced role supports overall Data Center operations by maintaining and improving critical infrastructure through scheduled maintenance and ad hoc repairs and troubleshooting.

Leadership & Operational Excellence
Demonstrate strong technical leadership by building an engaged, confident team and maintaining clear operational oversight. Provide weekly management updates on preventive maintenance, corrective actions, risks, and upcoming work.

Proactively plan and lead engineering drills (Engineering Response, Bridge Communication, Environmental), review proactive vendor reports, and conduct regular team meetings to address challenges, lessons learned, and improvements.

Maintain full ownership of the change management process by submitting and reviewing change requests within the agreed customer notice period, ensuring timely approvals, thorough risk assessments, MOP creation and effective coordination with stakeholders and vendors to support safe, compliant, and resilient operations.

Responsibilities

Regular Infrastructure Maintenance

• Completes all maintenance protocols, plans, etc. on time and accurately, including daily, weekly and monthly site checks
• Performs all planned repairs to mechanical, electrical and special systems
• Makes minor changes to mechanical, electrical and special systems if necessary
• Troubleshoot and maintain office equipment if necessary, supporting auxiliary equipment and machines with problem solving and minor repairs to minimize downtime
• Addresses, reports, resolves and investigates all major failures, significant problems, and delays
• Ensures that sufficient spare parts are available on site for frequently used parts or parts with long lead times and maintains critical spares register
• Monitors for and responds to BMS (Building Monitoring System) alarms in accordance with engineering policies and procedures
• Maintains plumbing and fire suppression systems

Vendor Management

• Coordinates with vendors to ensure that maintenance activities are carried out as per Equinix's requirements
• Edits and tracks the work approval process for service providers (including briefing at the start of work, control of work during the day, final review of the work carried out)
• Recommend changes/updates to technical files for plants and equipment in cooperation with vendor, and the supervisors, ensuring as-built are up to date

Process and Policy Administration

• Creates engineering scripts (switching schedules)
• Ensures that all Equinix safety standards are followed
• Ensures that quality procedures related to maintenance are followed
• Ensures correct Incident Management processes are followed
• Reviews processes, procedures, systems. Communicates process deviations and proposed changes to a higher level so that relevant follow-up measures can be carried out
• Develops training and supports training of other Data Center (International Business Exchange) employees in relevant engineering topics and processes

Qualifications

Knowledge and Experience

• Understanding of relevant codes, compliance regulations, and applicable safe work requirements
• Familiar with common documents as it applies to design, documents, schemes, data sheets, and technical information
• Relevant experience may include:
• Building (Facility) Maintenance with experience working in large commercial properties such as a high rise building or a convention center
• Maintenance technicians working in critical environments such as a hospital, hotel, or manufacturing plant where it’s critical if you lose power or the AC or heating unit goes down
• General mechanical experience such as Generator Repair, Auto Mechanic, Aircraft Mechanic, Electrician, HVAC Technician, etc.
• Refrigeration handling certification preferred, electrical/mechanical license preferred

Skills and Attributes

Essential Duties/Physical specifications include:

• Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation
• Ability to work days/nights/weekends/holidays, if needed and/or required
• Familiar with all common applications needed to perform daily tasks, including CMMS, CRMs, productivity software, and draft drawing softwares
• Skilled at working in alignment with all relevant safety measures
• Skilled at communicating with and managing vendors
• Able to communicate effectively with others, including oral and written instructions and reporting
• Excellent problem solving and teamwork skills

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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