Sabenza IT

Data Caputerer/Administrator(Portugese speaking)

Sabenza IT  •  Cape Town, ZA (Onsite)  •  16 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description


A Incoming Consultant is responsible for reviewing and retrieving all incoming orders, requests and queries and validating member information and assigning orders to the relevant teams.
The main role of the ICU Consultant is to verify member details, products and quantities for all new orders received from incoming and update details as required. The role allocates payment received and will contact the member if any discrepancies are picked up, confirming delivery address and liaising with the member as to when it will be dispatched before allocating the order to the correct Processing team. The main role of
the CSI consultant is to receive or retrieve a ticket / query on the Odoo system daily or via the Teams Sales Floor Query Group and ensure no outstanding tickets and queries are left behind. The CSI consultant endeavours to resolve these queries timeously and with a sense of urgency.


Requirements


  • Must have HIGH attention to detail.

  • Strong numeracy skills and able to multitask.

  • Must be a team player and be able to communicate information through teamwork.

  • Goal driven, Service Delivery and Member satisfaction should be your passion.

  • Excellent verbal and written communication, with English the main medium of communication and other South African/ African languages an added advantage.

  • Must show commitment – the position requires flexibility and after-hours availability when required (especially during peak periods).

  • Must be able to work well under pressure and achieve deadlines within a fast-paced environment.

  • Must be computer Literate – excellent Microsoft O-ice Suite proficiency required.
Sabenza IT

About Sabenza IT

Sabenza iT Recruitment is a Level 2 BBBEE company with more than 23 years of expertise in Information Technology recruitment. Our team comprises 20 recruiters dedicated to providing top-notch services in recruiting for sectors such as SAP, IT Developers, and IT Security, among others. Sabenza iT is proud to be a wholly South African-owned company.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Natal, Cape Town, Gauteng, ZA
Year Founded
2013
Social Media