Job Description

WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services company that co-creates smarter businesses with more than 700 clients across 10 industries. We blend deep domain excellence, WNS’ core differentiation, with AI-powered platforms and analytics to help businesses innovate continuously, scale effortlessly, adapt swiftly and lead resiliently in a world defined by disruption.

Our purpose: Enabling lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and differentiated impact.

3 4 13

Global Headquarters Continents Countries

700+ 66000+ 65

Clients Employees Delivery Centers

Preferred qualifications: ● Experience: ○ 5+ years of experience in Sales Operations, Business Intelligence, Data Analytics, or a similar analytical role, with a strong emphasis on sales performance. ○ Demonstrated experience in the Grocery, Retail, E-commerce, or Q-commerce industry is highly preferred. ○ Proven track record of translating complex data into clear, actionable insights and presenting them to senior leadership. ● Technical Skills: ○ Proficiency in SQL for data extraction and manipulation is required. ○ Proficiency with data visualization tools (e.g., Tableau, Power BI, Looker) for dashboard creation and reporting. ○ analytical programming skills in Python (Pandas, NumPy) or R for advanced data analysis and modeling. ○ Experience with CRM systems (e.g., Salesforce) and understanding of sales data structures. ● Analytical & Problem-Solving Skills: ○ Exceptional analytical and quantitative skills, with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. ○ Strong problem-solving abilities, capable of tackling complex business challenges with a data-driven approach. ● Communication & Interpersonal Skills: ○ Excellent written and verbal communication skills, with the ability to articulate complex analytical concepts to non-technical stakeholders. ○ Strong interpersonal skills, with the ability to build relationships and influence cross-functional teams ● Education: ○ Bachelor's degree in Business, Economics, Finance, Statistics, Computer Science, or a related quantitative field. Master's degree is a plus. ○ MBA from a top-tier school

Qualifications

Masters/bachelor's degree in Computers, Marketing or a related field is typically required.

Proficiency in japanese language (good to have)