Job Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

PRIMARY RESPONSIBILITIES:

• This role involves sample registration into LIMS (Laboratory Information Management System) based on clients’ requests, prepares customer invoices and statements, distribute to clients’ accounts payable contacts.

SPECIFIC RESPONSIBILITIES:

• Registers samples onto LIMS based on client’s request and/or Sample Submission Form (SSF) to create work orders accurately.

• Communicates any discrepancies or other issues relating to the SSF or other aspects of the clients requests to supervisor or appropriate Canadian resource for resolution

• Applies correct QC protocols to each work order to ensure it meets QP21 guidelines and clients requirements. Liaises with relevant QC chemists and Canadian management when requirements are unclear.

• Generates Acknowledgement for Work Order and distributes to clients.

• Links appropriate price list and sales quotations to work orders.

• Ensures clients test requests and invoicing instructions are followed to help improve efficiency for production.

• Generates customer invoices and statements, and distributes to clients’ accounts payable contacts

• Follows up with clients regarding payment.

• Accountable for accurate and timely data input.

• Maintains and prepares reports from manual or electronic files, inventories, mailing lists and databases.

• Follow all company health, safety and environmental policies.

• May be assigned and coordinate special or ad hoc projects as needed.

• Preferred candidate with experience in SAP

Qualifications

PROFILE:

• A minimum of secondary education is required.

• 3 years of previous experience in data entry related role is required.

• Previous experience with ISO/IEC 17025 requirements is preferred.

• Previous experience in administrative (invoicing) related role is preferred.

REQUIRED SKILLS:

• Full professional proficiency in English.

• Ability to follow instructions.

• Able to meet deadlines.

• Typing speed 70 wpm and 8,000 kph

• Must be able to read, know and follow work instructions in a safe, accurate and timely manner.

• Candidates must be proficient in using various types of computer software (Word, Excel & Outlook).

• Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.

• Candidates must demonstrate excellent verbal and written communication skills including grammar and composition.

• Ability to work well with others & on one’s own.

• Proven time management skills and a strong attention to detail.

• Works well under pressure.

• Ensures full compliance with the company’s Quality Management, Health & Safety, Code of Integrity, and Professional Conduct policies.