Maintains accountability for managing software/data needs and technical services for the Facility Operations department in collaboration with the Digital Services (DS) staff. Performs the initial analysis of data, develops customized reports to facilitate meaningful interpretation of the data and provides education support to users.
Collects, compiles, and prepares data for analysis and develops databases that facilitate tracking of data. Manipulates data output to develop unique reports to meet special requests and reviews reports / data to determine accuracy.
Assesses the educational needs of others related to area of accountability and coordinates/implements appropriate teaching strategies or makes appropriate referrals. Develops and implements policies, procedures and protocols related to computer management systems.
Communicates, collaborates, and acts as a team player with others in order to ensure continuity and coordination of services. Fosters open / direct communication and facilitates group processes with others in the department. Serves as a consultant to staff, software development companies and other members of the health care team regarding computer issues. Works hand in hand with IS department staff to accomplish corporate goals as it relates to technology projects.
Determines programming/interface needs within the department/service to DS programming staff and prioritizes requests in order to expedite appropriate requests.
Provides clear, insightful analysis that tells a story and helps leaders make better decisions, using a variety of communication methods (PowerPoint, Word Documents, Dashboards, etc.). Provides visual design expertise and thought leadership to create easy-to-understand reports and dashboards that deliver insights.
Gathers and documents business program needs and translates them into a technical solution using visuals and creating data sources, metrics, and automation. Visuals, data sources, and automation will be created by using reporting tools and databases. Presents that technical solution to key stakeholders.
Ensures that processes and services are continuously monitored for data accuracy, quality, effectiveness, and efficiency; participates in discovery sessions with operational leadership to find data discrepancies and identify issues. Engages in process and quality improvement activities, including working with the Data Governance team to optimize data quality and transparency.
Possesses knowledge of workflows in multiple business areas to support data development, analytics, and quality improvement activities. Guides less experienced Department Database Specialists in gaining workflow knowledge.
Required
Bachelor's Degree or equivalent in business, liberal arts, computer science, application programming, software development, information systems, database administration, mathematics, engineering, or other related field
5 years of relevant experience
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
Primary Location
SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak
Department Name
Facility Operations Admin - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:30 a.m. to 5 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 65,000+ dedicated people—including more than 12,000 physicians and advanced practice providers and more than 15,500 nurses providing care and services in 21 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.3 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. For more information, visit corewellhealth.org.
