Job Description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Responsible for mastery of SACS master data to ensure the operational effectiveness and excellence of the Operational Planning and Control Business Unit. Assist in the creation of master data models that are responsive to the diverse needs of our airline client base.

Annual Hiring Range:

• $67,000-$72,000 Per Year

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts

Main Duties and Responsibilities:

• Perform continuous audits to ensure standard, consistent and quality master data in catering systems is valid and correct.
• Interface with several internal groups, including the buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team, Pricing, Billing, and Menu Specification analysts for assigned accounts.

• Collect and interpret menu specifications for assigned accounts, and research and resolve any discrepancies.
• Work with JIRA issue reporting system.
• Partner with your assigned airline Account Executives, Gate Gourmet units, Pricing and Billing Departments, Procurement Team, and Menu Administration Team and to identify our common problems and limit their frequency and volume.
• Working closely with your supervisor, Pricing and Data Analysts and our customers to monitor and interpret any changes to airline specifications ensuring lead times are met upstream.
• Partner with your supervisor to find new ways to improve our systems and process.

Core Competencies

Demonstration and or proven success in 2 of the 10 following job competencies:

• Analysis and Reporting
• Business Acumen, Planning and Management
• Communication and Presentation
• Champions Diversity & Inclusion
• Customer Focus and Relationship Building
• Champion for Change
• Influencing
• Information and Technology Proficiency
• Leadership
• Problem Solving and Decision Making

Work Demands

• Regular and on-time attendance.
• Hours regularly exceed 40 hours per week.
• Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required up to 30%.

Qualifications

Education:

• Bachelor's Degree required, from an accredited university or equivalent

Work Experience:

• 3 years or more previous demonstrated analyst work experience.
• Proven experience within a SACS environment.
• Work experience in an operations or manufacturing environment
• Work experience in a food production or food service environment
• Experience working within a cross-functional team
• Prior training and development experience preferred

Technical Skills: (Certification, Licenses and Registration)

• None

Job Skills:

• Must demonstrate and have basic skills in Microsoft Office applications, specifically Word, Excel, and Outlook.
• Must have solid analytical skills.
• Display an outstanding work ethic.
• Must work effectively in a team-based environment.
• Must have the ability and desire to meet required timelines.
• Strong mathematical aptitude.

Language / Communication Skills:

• Ability to communicate well with internal and external customers, verbally and in writing.

Job Dimensions

Geographic Responsibility: US

Type of Employment: Full Time

Travel %: Up to 30%

Exemption Classification: Exempt

Internal Relationships: Gate Gourmet units, Pricing and Billing Departments, Procurement Team, and Menu Administration Team

External Relationships: Airline account executives

Work Environment / Requirements of the Job: Normal office environment

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title): Mgr, Data, OPC

Dotted Line Manager (Title, if applicable): N/A

Number of Direct Reports: 0

Number of Dotted Line Reports: 0

Estimated Total Size of Team: 1

gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

• We treat each other with respect and we act with integrity
• We communicate and keep each other informed
• We put our heads together to problem solve and deliver excellence as a team
• We have passion for our work, and we pay attention to the little details
• We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
• We do what we say we will do, when we say we are going to do it
• We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

06/21/2026

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!