Data Analyst I

Manages, maintains and monitors master data and costing. Maintains and creates master data records in accordance with Insight policies. This position requires independent decision making as well as following established procedures. Tasks are completed via manual entry and through automated tools.

WORK PERFORMED

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions of the Job:

Product and Costing Data – Responsible for managing product information levels to established standards

• Maintain data and costing to meet company standards

• Data includes images, technical specifications and other data elements

• Ensure automated data feeds successfully populate materials

• Manually populate non-automated data as necessary via proprietary system

• Identify system enhancements to improve automated processes and quality of information

• Perform audits to ensure accuracy of assigned manufacturers or categories

• Responsible for the management and administration of accurate maintenance of special pricing.

• Review and analyze new promotions and programs.

• Communicate with providers and manufacturers to ensure complete product data and costing is supplied

• Request necessary information

• Submit claims for data issues

• Identify areas of improvement and provide feedback

• Review data and costing standards for assigned manufacturers and/or categories

• Implement data standard improvements through manual and automated means to meet needs

• Execute processes with accuracy and supporting sales organizations and communicate with multiple areas of the company

• Customer service support for both external and internal customers

• Support and validate teammate adherence to master data policies.

Material Maintenance – Responsible for maintaining product catalog to established standards; Price File Maintenance

• Review automated data feeds for successful materials creation

• Ensure materials are created correctly via download process

• Identify and communicate reasons for automated failures to improve process

• Manually process download failures

• Determine if Sales requests meet Insight Catalog Policy

• Review opportunities and determine if it is appropriate business for Insight

• Provide guidance to address future opportunities

• Ensure materials are not added to the catalog that do not fit Insight strategy

• Manually create non-automated materials proactively or reactively according to company policy

• Create materials via proprietary systems and/or SAP

• Determine appropriate source, costing and categorization

• Process internal requests for creation

• Discontinue materials that are no longer available and/or based on company policy

Other projects – Responsible for completing additional projects and assignments as required by the department

• All other assigned duties

MINIMUM REQUIREMENTS

Education and/or Experience:

Associates degree or above from a college or university; or equivalent industry work experience.

KNOWLEDGE, SKILLS, AND ABILITIES

Following are the skills, knowledge and abilities necessary to perform this job

• Advanced spreadsheet skills

• Ability to analyze and troubleshoot information for resolution

• Ability to work well in cross-functional teams

• Ability to multi-task in a fast-paced environment

• Ability to meet aggressive service-level agreements

• Excellent communications skills

• Proficiency with MS Word, Excel, Outlook and SAP.

• Ability to write reports and/or business correspondence.

• Ability to effectively present information and respond to questions from groups of managers, customers, other employees.

• Ability to effectively present information to other departments and manufacturer representatives.

• Ability to read, analyze, and interpret business documents.

• Ability to respond effectively to the most sensitive inquiries or complaints.

• Ability to effectively communicate via email, phone and in person.

• Ability to understand processes and identify areas of improvement.

• Ability to multi-task and strong organizational details.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to: stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop and kneel.

• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus due to computer work.

• Light to moderate lifting is required.

• Ability to uphold the stress of traveling.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).

• Ability to work in a confined area.

• Ability to sit at a computer terminal for an extended period of time.