The Department of Transitional Assistance (DTA) is seeking qualified applicants for the position of Data Analyst I for Quality Management. The ideal candidate will analyze policy, and financial and operational data from a wide range of data sets to produce informed operational and policy decisions. They will foster data integrity, promote transparency, and compile and communicate analyses and findings to non-technical leadership to minimize anecdotal responses in favor of data-driven solutions.

DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Intake requests for information and collaborate with requesters to determine business

objective or problem statement.

• In collaboration with requesters, decide what, how much, and with whom, data

should be shared.

• Develop reports and queries to extract data from various data warehouses and other

sources using SQL, API, etc.

• Analyze data to identify patterns and trends in data sets using statistical or other techniques.
• Verify data for accuracy by conducting code walk-throughs, reviewing data patterns, reports, and performance indicators to locate and correct code and process problems, or inaccuracies in raw source data.
• Test and validate solution requests prior to implementation.
• Generate reports, visuals, and presentations.
• As needed, conduct advanced predictive analytics, forecast modeling, and cost-effectiveness analysis to support business decisions across the agency.

Required Qualifications:

• Knowledge of and ability to perform data analysis and apply query design principles, data visualization, and/or statistical analysis using statistical techniques.
• Knowledge of data analytics and business intelligence techniques and technical tools to source, organize, and manipulate data to drive decisions and provide insights.
• Ability to problem solve, use deductive and inductive reasoning, and apply critical thinking skills to complex matters.
• Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Ability to use data analysis and business intelligence to interpret trends to support organizational activity.
• Ability to prepare recommendations, reports and revisions based on business data analytics.
• Ability to communicate effectively and build relationships with colleagues, superiors, and internal and external stakeholders.
• Knowledge of the methods and principles of statistical report writing and documentation.
• Knowledge of project management and business planning.
• Ability to adapt to new tools and concepts in the field of Data Analytics.
• Ability to exercise sound judgment.

Preferred Qualifications:

• Knowledge of agency programs, policies, and business processes.
• Proficiency with agency-specific data systems.
• Advanced reporting and dashboard development techniques.
• Understanding of state and federal reporting requirements.

Agency Mission:

DTA is the state agency responsible for administering public assistance programs to low-income residents of the Commonwealth. DTA is committed to providing a high level of service to all those in need. The mission of the Department is to assist and empower low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one out of every seven people in Massachusetts – including working families, children, elders, and people with disabilities. Our services include food and nutritional assistance, economic assistance, and employment supports.

Learn more about our services and programs visit: www.mass.gov/dta

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have (A) at least two years of full-time or equivalent part-time professional or technical experience performing related duties that include business data recovery, analysis, query design, reporting and statistical analysis; or (B) any equivalent combination of the required experience and the substitutions below

Substitutions:

I. A Bachelor’s degree or higher with a major in Mathematics, Economics, Computer Science, Information Management, Statistics or a related field may be substituted for the required experience

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.