Job Description

Tribe Insurance is looking for a Data Analyst In this role, you will actively contribute to translating our “Together for Progress” strategy into actionable insights for Customer Journey Experts, Financial Experts, Sales Teams and Product Development teams, marking a new chapter in our strategic journey “Banking Made Simple.”

Driven by your passion for (i) data & reporting, (ii) customers behavior analytics, and (iii) sales channels analytics (branch & digital banking - “Mobile First”), you will support the successful implementation of our Insurance and customer strategy across sales network. You’ll do this through factual reporting with actionable insights, proactive in-depth analysis, and strategic advice.

Do you know how to support and challenge ideas with facts and figures? Do you have an innovative mindset? Do you enjoy analyzing and solving business problems? Then we’re looking for you!

As a Data Analyst you will have the opportunity to:

• Play a crucial role in supporting the successful achievement of our commercial growth objectives.
• Develop your expertise in a naturally data-driven and evolving domain, and your expertise in insurance value chain.
• Grow both your analytical and project management skills.
• Personal growth & challenging work with space and flexibility to realize your ambitions.
• An informal and dynamic environment that supports your efforts and values your proactive initiatives.

A day in the life of a Data Analyst

As a Data Analyst, you will focus on:

• Supporting the implementation of our Insurance Mobile Led strategy by building and maintaining insightful reports focused on our Key Performance Indicators using Cognos, Power BI, SAS/SQL, Python, among other tools.
• Running daily, weekly and monthly data processes that automatically update all linked reports. Owning the end-to-end creation, automation and monitoring of all kinds of Insurance reports and insights.
• Modifying or adding new or updated simple metrics to our data packages and processes, in close collaboration with business experts, data stakeholders from other product tribes and/or ING central data team.
• Proactively analyzing direct metrics and informing stakeholders, often Customer Journey Experts (CJEs) or Content Managers.
• Occasionally handling AMI requests to deliver specific reports
• Providing data-driven insights to evaluate the effectiveness of tools and campaigns used in insurance sales & lead management initiatives, enabling continuous process optimization to support the sales growth.
• Building comprehensive and dynamic dashboards for lead and sales management process in Power BI platform.
• Providing guidance on data knowledge for insurance in all projects within or outside the tribe.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Together with the team, you take responsibility for maximizing the efficiency and continuous availability of data and performance reports related to all ambitions.

• You hold a bachelor’s degree in mathematics, Business Administration, Computer Science, Statistics, or a related field—or have at least 3 years of equivalent experience.
• 1–2 years of demonstrable experience with data analysis using tools such as SAS, Excel, Cognos, Power BI, or Python.
• Experience in SQL is a must.
• You are fluent in English; Dutch and/or French are a plus.
• You perform sharp analyses based on available data.
• You know how to translate a business question into analytical questions and provide clear, visually appealing answers.
• You are a team player within and beyond your team, with a proactive attitude and a sense of ownership for assigned projects. You are also happy to work 50% of your time at the newly renovated Marnix office in Brussels.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• An attractive gross salary, depending on your job category and professional experience.
• Flex Budget
• 20 statutory holidays, plus an additional 9–11 days of annual leave, 1 regional public holiday, and 4 bank holidays
• Profit Sharing
• Reimbursement of your train or bus pass
• Telephone subscription and internet allowance
• Pension Plan
• Hybrid working (50%)
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

Questions or want to apply directly?
Should you have any questions, please contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button. We are looking forward to meeting you!