Job Description

UMMARY: The Data Analyst is responsible for supporting business intelligence and analytics delivery by partnering with BI Developers, BI Architects, Data Architects, Data Engineers, and business stakeholders to translate business needs into clear, development-ready requirements.

This role supports the delivery of reporting and analytics solutions by understanding where data resides, how it moves through ETL/ELT processes, how it is modeled for reporting, and how business requirements should be documented for technical delivery. The Data Analyst serves as a liaison between business users and technical teams, helping define report requirements, clarify data logic, document source-to-target mappings, create development-ready tickets, support testing, and ensure BI solutions align with enterprise data standards and architecture patterns.

Requirements

DUTIES AND RESPONSIBILITIES:

· Partner with business stakeholders to gather, clarify, and document reporting and analytics requirements.

· Work closely with BI Developers, BI Architects, Data Architects, and Data Engineers to translate business needs into technical specifications.

· Understand where data resides across source systems, data warehouses, semantic layers, and BI tools.

· Analyze ETL/ELT processes, data flows, transformations, and dependencies to support BI solution design.

· Document source-to-target mappings, business rules, metric definitions, filter logic, report logic, and reporting assumptions.

· Create clear, development-ready user stories, tickets, acceptance criteria, and supporting documentation for technical teams.

· Support backlog refinement, sprint planning, testing, and release coordination for BI and analytics work.

· Validate reporting outputs against source data, business rules, requirements, and expected results.

· Investigate data discrepancies, reporting defects, and gaps between business expectations and technical implementation.

· Coordinate across BI, data architecture, data engineering, and business teams to resolve issues and drive delivery.

· Support standardization of BI requirements, documentation practices, reusable reporting patterns, and intake processes.

· Assist with user acceptance testing and production validation for new or enhanced dashboards, reports, datasets, and semantic models.

· Communicate technical concepts clearly to non-technical stakeholders and communicate business context clearly to technical teams.

· Identify opportunities to improve reporting processes, data usability, development handoffs, and operational efficiency.

SUPERVISORY RESPONSIBILITIES:

· This job has no supervisory responsibilities.

QUALIFICATIONS:

· bachelor's degree in information systems, Business Analytics, Computer Science, Data Analytics, Business Administration, or related field; equivalent experience may be considered.

· 3+ years of experience as a Data Analyst, BI Analyst, Business Analyst, Technical Business Analyst, Systems Analyst, or similar role supporting data, reporting, or analytics initiatives.

· Strong understanding of BI delivery processes, reporting requirements, data models, and analytics solution design.

· Experience working with BI tools such as Power BI, ThoughtSpot, Tableau, Looker, or similar platforms.

· Experience working with data warehouses, relational databases, or cloud data platforms such as Snowflake, SQL Server, Azure, or similar technologies.

· Ability to read and write SQL for data investigation, validation, requirements analysis, and troubleshooting.

· Understanding of ETL/ELT concepts, data pipelines, source-to-target mapping, transformation logic, and data dependencies.

· Experience creating user stories, acceptance criteria, process flows, data mappings, technical specifications, and supporting documentation.

· Strong communication skills with the ability to work effectively between business stakeholders and technical teams.

· Strong analytical, problem-solving, and organizational skills with attention to detail and accuracy.

· Experience with Agile delivery tools such as Jira, Azure DevOps, or similar platforms preferred.

· Preferred domain experience includes healthcare, pharmacy, patient services, specialty pharmacy, hub services, payer/insurance, life sciences, pharmaceutical, or other regulated operational reporting environments.

COMPETENCIES:

· Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Supports a diverse and inclusive workforce.

· Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

· Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

· Analytical - Synthesizes complex or diverse information; Collects and researches data; Identifies patterns, gaps, and dependencies; Uses data and business context to support recommendations.

· Business Acumen - Understands business objectives, reporting needs, operational workflows, and how data supports decision-making.

· Communication - Speaks clearly and persuasively; Listens and gets clarification; Translates business needs for technical teams and technical concepts for business stakeholders.

· Documentation - Writes clearly and informatively; Documents requirements, decisions, data mappings, business rules, assumptions, and acceptance criteria in a clear and usable manner.

· Initiative - Undertakes self-development activities; Seeks increased responsibilities; Takes independent action; Identifies opportunities to improve processes and outcomes.

· Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Remains open to others’ ideas and approaches.

· Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

· Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Develops realistic action plans; Coordinates work across multiple stakeholders and delivery timelines.

· Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason and data to evaluate options.

· Project Coordination - Coordinates work across teams; Communicates changes and progress; Helps manage dependencies, risks, timelines, and handoffs.

· Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Validates work against requirements and expected results.

· Teamwork - Balances team and individual responsibilities; Welcomes feedback; Contributes to building a positive team spirit; Supports team goals and cross-functional collaboration.

· Technical Skills - Understands data concepts, BI tools, databases, and ETL/ELT processes; Pursues training and development opportunities; Shares expertise with others.

· Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents technical and business information in a way that is easy to understand.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

· Continually required to sit.

· Continually required to utilize hand and finger dexterity.

· Occasionally required to stand.

· Occasionally required to walk.

· Continually required to talk or hear.

· Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

· Work is performed in a professional office, remote, or hybrid work environment with standard office lighting and noise levels.

· Employee may be required to use a computer, telephone, video conferencing tools, and standard office equipment for extended periods of time.

· Tight deadlines may need to be met while coordinating across multiple stakeholders and priorities.

· Occasional evening and weekend work may be required to support releases, urgent reporting needs, or production validation.

· Employee may need to travel within the U.S. on an occasional basis.

· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above is intended to describe the general content and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ACKNOWLEDGEMENT

I have read the foregoing job description and understand the responsibilities of the job. I agree that I am able to perform the essential duties of this position.

Benefits

• Supportive, progressive, fast-paced environment
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance
• AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
• All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
• AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire