Job Description

Role: Data Analyst

We want you on our team!

Could you be our Data Analyst

• Location: Houston Office // Remote // Flexible
• Reporting To: Commercial Manager
• Department/Team: Shipping Administration
• Employment Type: Full-Time
• Travel Requirements: None
• Key Technologies/Tools: Microsoft 365 applications, including Word, Excel, Outlook, and PowerPoint, as well as GACagent and GACShip (training provided on the job).
• Desk Job: Must be able to sit long periods of time at a computer.

What would your day at GAC look like?

• Maintain, update, validate, and upload customer tariffs, supplier tariffs, port tariffs, and service rate structures within GACagent.
• Perform customer and supplier master data maintenance, including Know Your Customer (KYC) updates, tariff calculations, periodic reviews, and data audits to ensure completeness, consistency, and compliance with company standards.
• Investigate and resolve tariff-related discrepancies and coordinate with Operations, Commercial, and Finance teams to ensure data remains current, accurate, and reliable.
• Gather, maintain, and organize data to support data management initiatives and business objectives.
• Collaborate with cross-functional teams to ensure data is accurately collected, analysed, and maintained.
• Troubleshoot data-related issues and implement solutions to improve data quality, integrity, and reliability.
• Maintain customer master data and ensure billing instructions are accurately recorded and updated within GACagent.
• Provide local system and process training to employees requiring additional support, ensuring effective utilization of GACagent and related data management processes.
• Support continuous improvement efforts by identifying opportunities to enhance data management, tariff maintenance, reporting accuracy, and operational efficiency.

What’s in it for you?

This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.

With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long-term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.

Requirements

What are we looking for?

1. Bachelor’s degree in a related field (Data Science, Statistics, Computer Science, Business Administration, etc.) preferred.
2. Proficient computer skills, strong communication skills, strong understanding of Microsoft Office applications.
3. Customer and Supplier Tariff Administration, Commercial Data Management, Database Maintenance, Data Analysis, Data Reporting, Pricing and Rate Management,
4. Understanding of vessel agency charging structures, port tariffs, supplier costs, and customer pricing models preferred.

Soft skills:

• Organizational Skills – Able to manage multiple tasks and requests simultaneously without losing track of deadlines or follow-ups.
• Adaptability – Comfortable operating in a fast-paced, ever-changing environment where priorities can shift with little notice.
• Team Collaboration – Works effectively across GAC offices, agent networks, and internal teams, contributing to a culture of shared accountability and mutual support.
• Communication Skills – Able to effectively and clearly communicate thoughts and ideas, using appropriate language and grammar.

Benefits:

• Medical PPO Plan Offered
• Dental
• Vision
• 401 (k) Match - up to 6 percent once eligible

Disclaimer:

Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/