Job Description

Join Intereach

Our Values

At Intereach, our values of Leadership, Partnership and Social Justice guide everything we do. We are committed to supporting communities and creating a workplace where people can make a meaningful difference.

As a not-for-profit organisation, we've been supporting and strengthening communities across New South Wales and Victoria for more than 50 years. Through our services and partnerships, we work to improve the wellbeing of children, families, older people, carers, and people with disability across
rural, regional and remote communities.

We are seeking an analytical and solutions-focused Data Analyst to join our Information Technology team. This role is ideal for a data professional who enjoys transforming complex data into actionable insights, improving business processes, and supporting organisational decision-making through effective reporting and business intelligence solutions.

About the Role

Reporting to the Head of Technology, the Data Analyst is responsible for delivering data analysis, reporting, and business intelligence services that support operational performance, informed decision-making, and strategic outcomes.

Working under limited direction, you will collect, validate, analyse and interpret data from multiple sources, develop reporting solutions, maintain data quality standards, and support business applications and integrations. You will partner with stakeholders across the organisation to deliver insights that drive organisational performance, enhance service delivery and improve client outcomes.

Key Responsibilities

• Gather, validate and analyse data from multiple sources including databases, APIs, spreadsheets and internal systems.
• Develop and maintain dashboards, reports and visualisations using tools such as Power BI.
• Translate complex data into meaningful insights and recommendations aligned with business objectives.
• Provide regular and ad hoc reporting to support operational and strategic decision-making.
• Support business application owners with data-related operational and project activities.
• Ensure data integrity, accuracy, consistency and governance standards are maintained.
• Identify, investigate and resolve data quality issues.
• Support the implementation and maintenance of data security, compliance and governance controls.
• Collaborate with stakeholders to improve business processes and system data utilisation.
• Maintain technical documentation, standards and best practices.
• Coordinate with stakeholders and third-party providers on data-related projects and initiatives.
• Manage escalations to external vendors and support providers to resolve complex technical issues.
• Contribute to the continuous improvement of organisational data management and reporting capabilities.
• Build and maintain positive, collaborative relationships with internal and external stakeholders.
• Promote Intereach values and contribute to a positive team culture.

About You

To be successful in this role, you will have:

• Proven experience using SQL for data querying and manipulation.
• Experience with data visualisation and reporting tools such as Power BI.
• Strong Excel skills, including advanced formulas, pivot tables and data modelling.
• Experience with Azure data services.
• Knowledge of data warehousing and ETL processes.
• Ability to interpret data and communicate insights clearly to technical and non-technical audiences.
• Experience translating business questions into analytical solutions.
• Strong problem-solving skills and attention to detail.
• Experience supporting system integrations, applications and data management activities.
• Ability to build strong stakeholder relationships across diverse teams.
• Excellent written and verbal communication skills.
• Strong organisational, planning and time management skills.
• A commitment to collaboration, continuous improvement and delivering positive outcomes.

Desirable

• Experience with Python, R or other analytical programming languages.
• Knowledge of Agile, ITIL or similar project and service management frameworks.
• Experience working with software vendors and third-party support providers.
• Knowledge of Essential Eight or similar cyber security frameworks.

Mandatory Requirements

• Current Australian Driver Licence.
• Satisfactory Criminal Record Check.

Why Join Intereach?

At Intereach, you'll be part of a values-driven organisation committed to strengthening communities and supporting the wellbeing of people across regional New South Wales and Victoria.

Our employees enjoy a range of benefits, including:

• Salary packaging options to increase your take-home pay.
• Flexible working arrangements that support work-life balance.
• Professional development and learning opportunities.
• Employee wellbeing initiatives and support programs.
• A collaborative, supportive and inclusive workplace culture.
• The opportunity to contribute to meaningful work that makes a positive difference in local communities.

Apply Now

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Applications close: 10:00am, Thursday 21 August.

We encourage early applications as suitable candidates may be contacted and progressed without delay.

To be considered, please upload your:

• Resume
• Cover letter outlining your skills, experience and suitability for the role.

Alternative application methods are available for anyone unable to apply online.

If shortlisted, you will be contacted by phone. If not progressing to interview, you will be notified via email.

Further Information

For recruitment and application enquiries, please contact:

Jessica Kemp - Recruitment Officer

P: 1300 488 226

E: careers@intereach.com.au

For role-specific enquiries, please contact:

Josh Nankervis - Head of Technology

P: 0484 624 126

We proudly welcome applicants from all walks of life.
People of all ages, backgrounds and cultures are encouraged to apply.

We welcome unpaid carers, Culturally and Linguistically Diverse people, the LGBTQI+ community, people with disability and Aboriginal and Torres Strait Islander applicants.