Releady

Data Analyst

Releady  •  Toronto, CA (Hybrid)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

The Data Analyst will play a crucial role in supporting customer journey deployment by leveraging strong technical design, ensuring data quality, and conducting in-depth analyses. This position focuses on creating technical specifications, supporting user acceptance testing (UAT), and developing reporting solutions that enhance customer experiences.

The ideal candidate will have over five years of experience in data analytics within fintech, telecommunications, or customer-facing environments. They will possess strong analytical skills and the ability to communicate effectively with stakeholders, utilizing tools such as SAS, SQL, and Power BI to deliver actionable insights.

Location: Toronto, ON (Hybrid)

Contract Length: 24 months, with possibilities for extension or FTE conversion

Hours: 37.5 hours/week

Pay: T4: $46.88 IC: $53.85

RESPONSIBILITIES

  • Design technical specifications for customer journey deployment to ensure seamless integration and functionality.
  • Support user acceptance testing (UAT) to verify data availability, accuracy, and quality across various platforms.
  • Conduct deep-dive analyses and investigations to identify issues and derive insights that inform business decisions.
  • Develop comprehensive reporting and measurement solutions that track and enhance customer journeys.

QUALIFICATIONS

  • Minimum of 5 years of experience in data analytics, reporting, and campaign or journey measurement.
  • At least 5 years of experience working in fintech, telecommunications, or customer-facing environments.
  • Strong hands-on experience with SAS, SQL, Teradata/DBVisualizer, Salesforce CRM, and Power BI.
  • Excellent analytical skills paired with strong communication abilities to effectively engage with stakeholders.

TECHNICAL SKILLS

  • SAS
  • SQL
  • Teradata/DBVisualizer
  • Salesforce CRM
  • Power BI

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.

Releady

About Releady

Releady (REL-uh-dee) is a diverse and women-owned firm that provides technology, engineering, data, digital, marketing, and creative talent solutions. We're passionate about making genuine connections, finding innovative strategies, and adding a personal touch. We develop customized solutions that meet clients’ specific requirements and exceed expectations.

At Releady, our diverse community, clients, and consultants aren’t just important—they’re at the core of who we are. Our drive is fueled by a culture that embraces diversity, is rooted in purpose, aims for inclusive growth, and is unwaveringly committed to impactful results.

We're excited about the possibility of partnering with you. Whether seeking innovative solutions for your business or exploring the next big step in your career, Releady is here to guide you.

Interested in joining our team? Our workplace policy embodies trust & innovation. We fully embrace remote work, viewing it as more than just a convenience-it's an affirmation of autonomy & flexibility. Our approach is built to reimagine work, enabling a culture that values individual well-being while driving collective goals!

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Seattle, WA
Year Founded
2023
Social Media