Job Description

About ComPsych

ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResourcesⓇ and AbsenceResourcesⓇ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide, touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

The Data Analyst will support Behavioral Health Operations by developing and maintaining reporting and analytics solutions that enable data-driven decision making across clinical, operational, and workforce performance areas.

This role is responsible for independently designing, developing, and maintaining complex dashboards, reports, and analytical datasets that support operational strategy, performance management, and data-driven decision-making. Working closely with Operations leadership and cross-functional stakeholders, the Data Analyst exercises discretion and independent judgment in translating business objectives into actionable insights, identifying trends and opportunities, and recommending process improvements that influence business operations and strategic initiatives.

Primary Responsibilities

• Develop and maintain dashboards and reports using Power BI and other analytics tools
• Build and support datasets, queries, and data models to meet operational reporting needs
• Own and maintain a standard suite of recurring operational reports and performance summaries for leadership and operations teams
• Partner with Operations teams to understand reporting requirements and deliver actionable insights
• Translate data into clear, concise outputs for both technical and non-technical stakeholders
• Adapt and maintain reporting solutions in alignment with evolving enterprise data strategy and infrastructure
• Identify opportunities to improve reporting processes and enhance data accessibility
• Validate data accuracy and ensure consistency across reporting outputs
• Support enhancements to reporting frameworks, metrics, and KPI definitions
• Collaborate with IT, data teams, and other stakeholders on data availability and integration
• Other tasks as assigned

Job Qualifications

• Bachelor’s degree required in Data Analytics, Information Systems, Business Analytics, or a related field
• 1–3 years of experience in data analytics, reporting, or business intelligence
• Proficiency in Power BI or a comparable data visualization tool required
• Experience supporting operations, service, or contact center environments
• Experience working within data warehouse environments or enterprise data platforms
• Experience with SQL for data querying and reporting (preferred)
• Experience with Python for scripting, automation, or data processing (preferred)
• Familiarity with Genesys, Alchemer, or LimeSurvey (preferred)
• Ability to work independently and collaboratively with cross-functional teams
• Ability to communicate data insights clearly to business stakeholders
• Strong organizational and problem-solving skills

Other Requirements

• Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required
• Ability to be present on camera during work-related trainings, meetings, and/or events
• Must be able to sit or stand at a desk for prolonged periods while working on a computer

Benefits and Perks

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• The salary range for this position is $67,000 - $72,000 USD. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours.

EEO

ComPsych is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.

ComPsych Corporation and its affiliates is committed to the responsible and transparent handling of your personal data. Information collected during the recruitment process will be used to assess your application and, where applicable, to prepare and administer an offer of employment. Your personal data will be processed in accordance with the privacy laws applicable in your country or jurisdiction of residence, which may include the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, and other applicable national or local privacy laws. For full details on what personal data we collect, how we use it, your rights as an Applicant, and how to contact us with privacy-related questions, please review the relevant Applicant Data Privacy Notices: US Applicant Data Privacy Notice & Canada Data Privacy Notice.