Job Description

Level: Experienced
Job Location: S Orange Blossom Trail Headquarters - Orlando, FL 32803
Position Type: Full TimeEducation
Level: 4 Year Degree
Job Shift: Any
Job Category: Information TechnologyAbout Goodwill Industries of Central Florida
With over six decades of dedicated service, Goodwill Industries of Central Florida (GICF) is a trusted partner in providing job training, placement services, and support programs that empower individuals to achieve their fullest potential. We foster a positive work culture that promotes teamwork, personal growth, and a strong sense of community. Join our team and be part of an organization that values inclusivity, compassion, and the transformative power of work.
Make Data Matter. Make a Difference.
At GICF, data is more than numbers, it's a powerful tool that helps transform lives, expand opportunity, and strengthen communities. We’re searching for a mission-driven Data Analyst who wants to apply technical expertise to work that has real-world impact.
In this role, you will help uncover insights that improve workforce development programs, enhance operational performance, and strengthen community outcomes across Central Florida. If you’re energized by solving complex data challenges and motivated by meaningful social impact, this is the role for you.
What You Will Do
Turn raw data into meaningful insights
· Analyze large datasets across systems including SQL Server, Power BI, Excel, AirTable, HubSpot, and other platforms.
· Identify trends, performance gaps, and opportunities for program and business improvement.
· Translate complex findings into clear insights for non-technical stakeholders.
Design dashboards and reporting tools that drive decisions
· Build dashboards and KPIs in Power BI, Tableau, or similar visualization tools.
· Present insights to leadership, program teams, and external partners.
· Support impact storytelling and grant reporting through compelling visualizations and narratives.
Strengthen data quality and infrastructure
· Maintain and validate data across CaseWorthy, Paycom, CRM/HRIS systems, and other data sources.
· Improve data governance, documentation, and reporting workflows.
· Contribute to the modernization and long-term development of GICF’s analytics ecosystem.
Support data-informed decision-making across the organization
· Develop and refine KPIs and performance measurement tools.
· Provide analytical guidance that improves program outcomes and operational efficiency.
· Recommend enhancements to reporting processes, data collection methods, and analytical models.

QualificationsWhat You Bring
Education and Experience
· Bachelor’s degree in Data Analytics, Data Science, Information Systems, Statistics, Computer Science, or related field (Master’s preferred).
· Minimum 3 years of experience in data analysis, business intelligence, or a similar analytical role.
· Experience with large datasets and turning data into insights that influence decisions.
· Experience in nonprofit, workforce development, social impact, or retail analytics preferred but not required.
Technical Skills
· Proficiency in SQL, Excel, Power BI, and at least one visualization tool such as Tableau or DOMO.
· Understanding of relational databases, data warehousing, and KPI development.
· Ability to manage and analyze data from multiple systems and sources.
· Experience with CRMs, HRIS platforms, or cloud-based data environments preferred.
Professional Strengths
· Strong analytical and problem-solving abilities.
· Ability to communicate complex information clearly to non-technical audiences.
· High attention to detail and commitment to data integrity.
· Ability to manage multiple priorities and operate effectively in fast-paced or evolving environments.
Physical and Other Requirements
· Ability to sit or stand for extended periods.
· Ability to lift up to 30 pounds for equipment or technology setup as needed.
· Level II background check and valid Florida Driver’s License required.
· Certifications in Power BI, SQL, Tableau, Python, or analytics are preferred but not required.
Why Join Goodwill?
At GICF, your work fuels programs that help individuals gain meaningful employment, access critical resources, and build self-sufficiency. This is an opportunity to use your technical skills to create lasting community impact. You’ll join a team that values innovation, collaboration, and continuous improvement while contributing to an organization that has been transforming lives for more than 60 years.
Ready to Make an Impact Through Data?
If you’re passionate about analytics and motivated by mission-driven work, we’d love to hear from you. Apply today and help Goodwill transform data into meaningful community change.