Job Description

Minimum requirements:

• Matric
• Relevant Bachelors Degree
• DAMA CDMP (Advantageous)
• Minimum 4 years' experience in similar role
• Microsoft Navision working experience (Advantageous)
• MS SQL knowledge advantageous
• Business Analysis knowledge/qualification advantageous
• Scrum certification and/or experience 

Responsibilities:

• Maintain and safeguard documentation on procedures and standards
• Create and maintain Master Data records in accordance with company process standards, data standards, policies and objectives
• This includes enriching the Master Data with data from sources in- and outside the organisation
• Act as the contact point for the business for Master Data questions/requests
• Master Data Operations
• Solve data issues within the organisational IT systems, proactively and reactively
• Conduct an impact analysis for Master Data changes executed on organisation IT systems
• Conduct a yearly Data Quality Assessment for the organisation
• Actively champions data management projects and initiatives
• Master Data Validation
• Validate Master Data from a business perspective
• Check for the completeness & accuracy of the Master Data request and for duplicate Master Data records
• Data Quality Monitoring
• Implement and maintain the Data Standards and processes within the organisation
• Implement Data Quality and Data Governance metrics within the organisation
• Review metrics and monitor the data quality and raise concerns about Data quality, data governance and related issues as necessary to the data stewards and Data manager
• Take care that the Master Data supports the business processes and requirements
• Provide input to improvement proposals for business processes and related applications (Navision etc) to enhance the overall Data quality
• Proactively maintains evidence regarding the Master Data Quality checks
• Request Management
• Ensure that Master Data requests are handled according to the Service Level Agreement (SLA), using the organisation workflow tooling
• Respond to queries from business functions timeously
• Identify issues and use the agreed escalation route in a timely manner if an issue should arise
• Provide proactive, quality service in alignment with service management standards and service levels
• Self - Management
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs